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November 2023 by Jose Gonzalez
Our salesman Nick was very knowledgeable, he also took the time to explain the sales process which made us feel comfortable in making the purchase. He introduced us to Mike who really found the very best options to keep us within our budget. I definitely recommend Nick @ Riata Ford to family and friends or anyone looking for a new car. Thanks again Nick!!
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November 2023 by King_Gabe 24
Just got my 2019 ford mustang. Went there and were helped very fast. I met with maddy and she helped and guide us through buying the car with ease. Loved how she was trying to find out my needs and what I wanted in the car I was looking for. She was very helpful though the process and even did a check up the next day! Any questions I had I would simply ask and I would get the answer I was looking for, Thank you Maddy! 10/10
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November 2023 by Skylar Lane
I just bought a 2024 Mustang GT from Riata Ford in Manor and the experience was about as perfect as one could ask for. Devin and Mike in sales were beyond wonderful and made the process both enjoyable and quick. Carlo in Finance was also wonderful. Thank you very much for the great experience.
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November 2023 by Thisbe R.
Realized that my rewards were given to another customer. When I called to speak to the advisor, Joe p Vanek, state she couldn't help and had no idea. The rewards center was able to give me the name of the person the rewards were given to. He stated he had nothing to do with it. However, when o checked in, it's him who took and verified my information. He gives me number to rewards center who I already called. I would think that he would want to figure out where the problem was. My oil changes are not cheap. The service from this place was horrible and would give 0 stars if I could. Made an appt and waited over 1.5 hours. The air in my tires was not checked or filled. According to readings 10 miles later, way off and there were no plugs. The status of my tires, air filter, brakes, or battery were not checked. I had to ask for status and then he just circled they were fine. The manager called me a few days later and told him about it. Stayed they were really busy and apologized. Wanted me to take it back in so they could put air in my tires. With gas over $3, does he really think it's cost effective. I've been to several dealerships all over because I travel, worst experience ever.
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October 2023 by Jenalle Linnear
My recent experience with Riata Ford and their outstanding sales associate, Mike, has been nothing short of remarkable. Following the unfortunate theft of my initial car, I found myself in need of a new vehicle, and Mike and the dealership were instrumental in turning this difficult situation around.From the moment I walked into Riata Ford, Mike's genuine care and dedication were evident. He took the time to understand my needs, preferences, and financial situation. Working closely with me, he ensured that I not only found a car I've always wanted but also tailored the price to accommodate my budget constraints.
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September 2023 by Walter Pophin
The purchase process is pretty easy. I had done a lot of research on the car I wanted and I found it there so that made it easy for them. The sound in the car didn’t work day 1 - they should have a check list to make sure the car is working properly before it is turned over to a new owner. It’s been in for service twice at Riata and they couldn’t figure out the issue. The attitude of the service department is not good - I won’t go back. I don’t understand people working in a service area and having such bad attitudes. I guess it is a lack of training. I’m now taking the car to their sister dealer- Truck City - completely different experience.
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September 2023 by Tyler Williams
5 stars for me! These guys did a great job working a deal for me. I was super high maintenance, and they were very patient and professional and took good care of me. Would highly recommend. Much better experience than dealers in the Houston metro. Ask for Nick Lindstrom!
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September 2023 by Olalekan Akindele
It's definitely a five star rating for Riata Ford, Manor! Thanks to Edgar and the entire team. This awesome dealership bought my previous vehicle and sold me my next one. I cherish their fairness and honesty. Transiting from my old vehicle to the new one was made super convenient, easy, seamless, and best of all, also affordable. Thanks again guys! I'm looking forward to your up-coming veteran's day sale. I'll be there to purchase another vehicle.
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September 2023 by anita white
If you want a no hassle car buying experience, this is the place to go. Rochelle, Will, Henry and Jeff were awesome! I did not feel pressured in to buying a vehicle I couldn’t afford. I highly recommend Riata Ford in Manor, TX a just off Highway 290. They will definitely take care of you!
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August 2023 by ROBERT P
I had an excellent experience with Riata Ford. Jose Quiros and Mike Jones helped me find the vehicle and payment options that worked best for my life. The facility was clean and there were plenty of vehicle options on the lot. I would recommend Jose and Riata Ford to anyone wanting to buy a new vehicle.
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August 2023 by Christopher Harper
Me and the wife needed to purchase a used vehicle that was more fuel efficient than our current vehicle. We found a 2021 Altima SV for a killer deal. The ENTIRE staff was very friendly and inviting! Our sales person Brianna was amazing. Super cool and easy to talk to. The finance manager on duty was top notch! He helped us not only fit the vehicle into our budget but also got us a 4 year / 48k mile warranty included into that budget! I couldn’t have asked for a better team to have helped serve my vehicle needs. Thanks Riata Ford!
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August 2023 by James C.
I was alway's told if you cannot say anything nice do not say anything at all. This was second vehicle I purchased from the sales manager and the same salesman and this will be the last. All I can say is the agreed upon price on my trade did not happen and the tracker that was on every vehicle ( sales manager said ) that leaves the dealer was not installed. Took almost two months to get my money back after call's, emails, text messages. Then they withheld my sales tax on what I paid . If they owe you in the end get it before you sign. Be careful
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July 2023 by Sarah Dunn
Great service, very friendly staff. Briana Toloza was awesome and very helpful. The financing officer we spoke with was also very good. We were offered the warranty and other add ons, but in no way felt pressured to buy. My niece loves her first "real" car and the experiencegreat.
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July 2023 by Raquel Rivera
As a first time buyer, Riata Ford made it such a smooth and enjoyable experience . They explained to me step by step what I needed to know. My sales man was Alexavier G, he was very professional and got us in what I was looking for! I will definitely be back to Riata to purchase my future vehicles.
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July 2023 by kyra hill
The best part about my experience was JR, who helped me do a lot of preventive work on my car and was very kind. He felt trustworthy, which is something that you don't get a lot at car dealerships. The reason I would come back in the future is because of him!The reason I'm giving four stars is because they're very expensive and charge an additional 3% if you use a credit card. This felt excessive, as I was already spending thousands of dollars to get my car repaired/maintained. Felt greedy on the dealership's part.