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March 2024 by Ebony Easley
Ms.Shannon & Pilar was the beta and helped me with my planned!! Solved issue very quickly with no Difficulties! 5/5 definitely recommend
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March 2024 by rosanna lopez
Just wanted to take the time to thank Trystin and Shannon for the awesome job they provided me with today. They both took the time to help me with my needs and price range very understanding and patient. I went in to T-Mobile for the purpose of getting 1 line and walked out with 5 lines for my family! With a great monthly payment and also a great deal for our phones! Thank you so much Trystin and Shannon.
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March 2024 by Juvencio Vences
Trystin and Shannon are grate.helped a lot grate experience
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February 2024 by Kimberly Maracle
Trystin spent hours helping us switch back to T-Mobile. We came back with our tail between our legs after having spectrum for three months, yet another full day no Internet on phone or home Internet. I digress, Trystin has had the most patience I have seen in a young man in a long time. Matter of fact, last year he also served us and we had the same experience. Honestly, shame on me for me not acknowledging him! He helped us with two new phones and home Internet and he Never ever showed any frustrations. Thank you so much for serving us. I hope he is recognized!
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February 2024 by Juan Estudio Cerelli
love this location.All workers are always very attentive. The atmosphere is calm and pleasant. Pilar was very patient and helpful. More than pleased
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February 2024 by Stephanie Burditt
Love my TmObile Manor! Everyone is so helpful.
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December 2023 by Caroline Bowser
My phone was having issues turning on,so I was hoping to trade it in for a new phone. I was the only person in the store at first and within 20 minutes the place was packed. At one point, the wait was 45 minutes. However, the manager Shanon took control and all the employees stayed calm under the pressure. In between tasks, she started walking around the store asking people what they were in for to make sure people didn't wait for nothing and that line quickly subsided. All employees were swapping duties effortlessly depending on the need. It was pretty great to watch. Unfortunately my phone was not tradable, but the amazing Shanon found a way to change my plan and get me a great phone for a small fraction of the price. Buying a new $1000 phone was a dreadful thought but I left there pleasantly surprised and extremely relieved. Thank you all for the great service!
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December 2023 by Ashton Carrington
Absolutely amazing customer service. Great props to Shannon and her incredible staff 10/10!!!!
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December 2023 by Victoria Cantu Machado
TMobile Manor is pathetic/ Went in to upgrade phone and the employee acted like she had no clue about anything, Her coworker chimed in as if was going to help, She’s like “Oh I don’t know.” They didn’t know if they had it in stock, just plain lazy and clueless. Do your job!!
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December 2023 by Andrea Newsome
John, trystin and jasmine were the best customer service I've experienced thank you will definitely be back!
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October 2023 by Tracy Brown
Trystin and John were awesome! Best experience I’ve ever had at a T-Mobile!
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October 2023 by Dennis Williams
John & trystin were so knowledgeable and helpful definitely recommend this store!
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October 2023 by Rafael Mondragon
This location is absolutely amazing the store manager Jake seriously helped us out with an issue another caused and refused to help me with. He resolved all of our issues!!!
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September 2023 by Umar Iyoob
Came to add lines to my account and they got on the phone with T-Mobile and got it done for me. In and out in 20 minutes! Thank you!
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September 2023 by Samantha Nelson
Was told "my manager won't let customers buy phones out right", tried forcing me to finance a new phone. I have never financed a phone and I have been with t-mobile for the better part of a decade. Went to the next t-mobile had 0 issues. This is not the first time this location has waisted my time.
