AutoZone Matlock Rd in Mansfield, TX is a trusted retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff, highlighting employees like Paul, Brandon, Jairo, and Joseph for their exceptional service. Staff members are described as knowledgeable, polite, and patient, often going above and beyond to assist with repairs and product exchanges. For example, one customer appreciated Paul for quickly replacing a headlight and noticing an incorrect purchase, while another commended Brandon for his car expertise. Jairo was recognized for his passion, kindness, and thorough assistance, and a customer valued the patience shown by the manager and staff during a complex process. Customers also note that AutoZone provides better service compared to nearby stores, with staff eager to help install batteries and offer advice. Overall, AutoZone on Matlock Rd is known for its great customer service, knowledgeable employees, and a welcoming atmosphere, making it a preferred choice for auto parts needs in Mansfield, TX.
Will cam thru and help me with putting on my headlight. He went out of his way and is the man! He needs a raise or lunch!!
May 2025
Came in the replace my headlight and I asked Paul if changing it would be tedious and he said it was a simply fix and offer to change it for me and he even noticed I accidentally bought the wrong light and went in the exchange it for me. Idk who in charged of training the workers here but they doing a great job 😁
May 2025
Adrion S. Was so helpful he helped me test my engine and get my battery checked out. Great customer service!
