AutoZone Matlock Rd in Mansfield, TX is a trusted retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the friendly and helpful staff, highlighting employees like Paul, Brandon, Jairo, and Joseph for their exceptional service. Staff members are described as knowledgeable, polite, and patient, often going above and beyond to assist with repairs and product exchanges. For example, one customer appreciated Paul for quickly replacing a headlight and noticing an incorrect purchase, while another commended Brandon for his car expertise. Jairo was recognized for his passion, kindness, and thorough assistance, and a customer valued the patience shown by the manager and staff during a complex process. Customers also note that AutoZone provides better service compared to nearby stores, with staff eager to help install batteries and offer advice. Overall, AutoZone on Matlock Rd is known for its great customer service, knowledgeable employees, and a welcoming atmosphere, making it a preferred choice for auto parts needs in Mansfield, TX.
A huge shout out to Jack, an employee of AutoZone on Matlock Road in Mansfield, TX. My husband needed headlights replaced and Jack's customer service was phenomenal. He was respectful, knowledgeable, and genuinely helpful. We will be lifelong customers because of his excellent service.
December 2025
I took my daughters car in for a new battery. Tim saw that my daughter had purchased her battery from Auto Zone and it was under warranty. He then replaced the battery. He was extremely efficient. Great service. Thank you Tim.
December 2025
There was a guy in this store name Andy he was nice asst me with my car I really appreciate Andy and you should to great guy merry Christmas to you and your family
