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December 2023 by Wesley Butler
Letty was of great service helping find what I needed will be going back.
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November 2023 by Lisa Hill
Great service, higher prices, amazing selection of everything. The girls behind counter need to be taught to dress appropriately for job
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September 2023 by Gougly Mougly
I had a boot voucher and they didn't want to order my boots.Employees standing around talking.
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August 2023 by ava whitely
horrible customer service. blank stares no matter where u go in the store, no one says hello (despite them being capable of saying hello to the people that came in after us) no one offered to help and truly just an u welcome environment. walked in hoping to buy two pairs of boots as a gift but left bc not a single person wanted to even get near us
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June 2023 by Brian Barnes
Very clean store, nice friendly staff. Glad to have one in Mansfield now.
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June 2023 by Lisa Rabe
Staff was great! Very helpful
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June 2023 by Linda Ly
They have wide variety of hats plus a very honest employee who returned something we lost
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May 2023 by Justin Anderson
Saturday afternoon I went into this place for the first time ever, I don’t even own a pair of cowboy boots but this nice gentleman Sam not only was super educated and helped teach me about what kind of boot I wanted but he didn’t make me feel out of place. Probably the nicest guy I’ve ever had at a department store help me. Great first experience
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May 2023 by Justin Anderson
Saturday afternoon I went into this place for the first time ever, I don’t even own a pair of cowboy boots but this nice gentleman Sam not only was super educated and helped teach me about what kind of boot I wanted but he didn’t make me feel out of place. Probably the nicest guy I’ve ever had at a department store help me. Great first experience
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May 2023 by Justin A.
Saturday afternoon I went into this place for the first time ever, I don't even own a pair of cowboy boots but this nice gentleman Sam not only was super educated and helped teach me about what kind of boot I wanted but he didn't make me feel out of place. Probably the nicest guy I've ever had at a department store help me. Great first experience
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May 2023 by C.R. E.L.
Great location in Mansfield ! It is a good stock and easy to get in and out of. Pleasant staff. Haven't had any issues getting helped.
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May 2023 by John Peake
Good selection of items. It was a bit expensive but everything is these days. You have to go in knowing what you want because employees are just getting a check.
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April 2023 by Esther Sanram
A bunch of teens not very helpful but that's what comes with hiring people that age group. I really wanted to be fitted as I was buying my first pair of boots but they were having their own conversations i didn't want to cut that off. I'll go to another store and see if they can help
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April 2023 by Rox G
Wanted to share how helpful the individuals at this store are! My husband and I have had to make returns/exchanges and they have been extremely helpful to say the least. Thank y'all!
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April 2023 by Alexis Heineman
This is by far the best Boot Barn! Super nice employees! Everyone was extremely friendly and helpful. Jess was great and took extra time helping me find boots!
