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October 2023 by Beau Herrera
Terrible car wash. I paid to have the inside of my truck wiped down inside and vacuumed.. truck was half @$$ vacuumed and not even wiped down! I went back to ask for a refund and the workers act like they don’t speak English. This car wash is incompetent of cleaning a vehicle correctly.
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October 2023 by Kendra Holmes
The best thing about this place is the employees that work so hard on your vehicles. So friendly and try their best (despite the horrid weather conditions) to make your car shine. They offer “free” vacuums but they don’t even suck up a blade of grass. I’m a monthly member and you can see some of the soap & chemicals are not even dropping onto your car. The blowers don’t work so they try to have someone drying your car. It doesn’t really get rinsed either. I think we will be canceling our monthly for all of our vehicles and move to another car wash.
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October 2023 by United Water Restoration Cloud
My experience at Ocean Blue Car Wash & Lube Center (BriteZone Auto Spa) in Mansfield has been disappointing, to say the least. Despite being a monthly member paying $55.00, I've found that the establishment lacks proper management and a sense of pride in their service. On multiple visits, my vehicle was never thoroughly cleaned, particularly the interior. It's disheartening to invest in a membership and still have to resort to cleaning my car with a kit from Home Depot just to get it done properly. Clearly, this business is in need of improved oversight and stronger leadership to ensure customers receive the service they expect and deserve.
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August 2023 by Lynn Gustafson
I really like the cleaning of my car at this location. It is an automated wash but hand dried and vacuumed by the employees. They will do as much detailing as you're willing to pay for. I hand a tip to the person who notifies me of the finished work. Yes, some are more detail oriented than others, but overall, I am pleased with their work. I return frequently and will continue to do so.
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August 2023 by Oli Blo
Discussed with associate what I wanted and expected in detail. She stated the $70 deal would be the package I wanted as I emphasized how clean I wanted the inside. The driver side had excess gloss, near dripping. Passenger side dash, console, door, seat not touched with rag or vacuum. Floor vacuumed partially but not under seat and seat not moved. When I moved the seat back, there remained a full on chip. In between seats and door and console not touched. Hatchback halfway touched. Had them redo, I didn’t further critique and driving out on the Main Street I notice the dash still not touched;a clear line of exactly what was wiped and what wasn’t. He didn’t hesitate two times to tell me my car was completed AND took the $7 tip. $77 dollars…$5 drive through car wash and $72 for a less than mediocre inside detail vacuum and wipe down. Next time id rather pay $100 for someone to come to me. Additionally, you should remove your sign that says coffee bar since it is inoperable. The a/c inside the sitting area is nearly nonexistent. Very unpleasant!
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August 2023 by Jay McCartin
BEST hand-washes in Mansfield for the money by far compared to every other car wash that offers them locally. Only $50 and they complimentary vacuum the car, definitely worth it if you’re looking for a great hand-wash for a great price.
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August 2023 by Amaury Cadena
I recently got my truck hand washed here, overall they did a good job but I did find areas that didn’t get touched. So I called back & spoke with manager Edgar he communicated well & told me to bring it back & they would take care of it so I did.
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July 2023 by Eric Lincoln
The customer service is the only thing good about this place, and from there things fall apart quickly. I wanted to wait to write this until I could get the full fleet of our company truck run through because the first 2 $160 interior cleanings were terrible. After taking the remaining 4 each @ $160 I can tell you they do not try or care. The trucks all came back with dirt, and all sorts of nasty that we had to clean ourselves and to make it a bit more aggravating these folks expect a tip. Exterior wash is okay, but next time I'll save the over $1000 we spent and do it myself. Don't waste your time or money, the wait is always crazy long and your vehicle won't be cleaned well. I posted some pictures of what a"clean" vehicle looks like after they are done. Looks terrible.
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June 2023 by Tesoro Distinguido LLC
I was not expecting a miracle on my horridly disgusting car. I got a miracle. Not a single but of makeup, food or pet hair was to be found. I can’t tell you how nasty this car was. It was a new car coming out. Oh and the cashier sales gal was so incredibly kind. I was treated like a human she’d been friends with for years. Seriously can not commend the service I received on my 14 civic on Monday 6/12 around 8-10am. Thank you all so much!
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June 2023 by Sherry Brown
For the 3rd time in a row… they failed to do the normal vacuuming service that was done in the past, the rear bed carpet and mats were not even touched. The dash was also left dusty. The time before this they cleaned the front window with a dirty rag that did not show until night and vacuuming problems. The first time I just blew it off, more of the same. 3rd time and I am out!Services: Full body wash
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June 2023 by Jason Clark
They usually do a great job!! Sometimes they leave it kinda streaky. But I just go home and finish drying it and get the spots off.
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May 2023 by Taylor M.
Zero stars. Negative stars. Since the new owners took over this place is garbage. They do not care about the quality of service in the slightest. Screwed my oil filter cap and release cap on too tight, almost cross threaded them. Had to have a responsible mechanic take them off and replace them during my next oil change.
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April 2023 by Willie B. Sublet III
I decided to try out a new place and I am so happy that I did. They have my baby showroom ready.There is nothing better than a fresh and clean car. My whole month is better now.I am a customer for life.
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February 2023 by Eric Snyder
Use them twice in 2 weeks Trying to give them benefit of the doubt but the same results the 2nd week around equipment's poor doesn't rinse the car completely off. Leaving all the work on crew outside.Lack of maintenance repair on the facility I wouldn't recommend anymore
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February 2023 by Matthew Temkin
Great service and excellent car wash. I have the unlimited plan and go twice per week. My car always looks great!
