-
December 2023 by Redmon Warmsley
Service was INCREDIBLE! I went in to get a routine diagnostic, and a gentlemen, by the name of Peyton, Talked me through every foreseen potential problem. From the tire thickness, to the cabin air filters, etc. Before that, Christian Brothers offered to drive me back to my home when dropping my car off. One of my relatives was supposed to come and pick me up, but they were radio silent. So after 20 minutes I went back inside, and the gentlemen dropped everything, and ensured Christian Brothers could safely get me to my home. Then did it.
-
November 2023 by Kaity Carter
I’ve been using Christian Brothers for the last couple of years since moving to Texas. They have great customer service, especially Jonathan. He gave me play by play when my transmission went and I needed assistance with my warranty. I do recommend using Christian Brothers. You will not be disappointed.
-
November 2023 by Shelley Whitlow
I hit something on the roadway and the cover underneath my car was dragging on the ground after I dropped my son at school. It was 7am and Christian Brothers was the first place I came across, so I pulled in to see if they could just remove the cover until I could get it repaired. Peyton and his team went above and beyond, trimming the broken pieces off and re-clipping the majority of the cover back onto the car. No charge, wouldn't even let me pay for the clips. While I waited, enjoyed great conversation with the people in the office and I was back on my way to work in less than 15 minutes, Thank you for turning a stressful morning around so quickly, you earned a customer for life.
-
October 2023 by Charley Jarman
Well Definitely disappointed with the team today they gave my 84 four-year-old mom a difficult time. She called ahead just for an oil change. They said come on down , made her wait 2 1/2 hours. Told her things she needed on her car done which she did not. Asked for a receipt, they did not give her one. Nice way to treat people. I will keep making reviews on how bad this place is. Im not happy.
-
October 2023 by Robert Calhoun
I typically do not leave reviews, but this experience was more than frustrating. I will simply stick to the facts. I dropped off my car on Monday morning (around 9am) and the young lad who worked the front desk advised that my car would likely be ready in around 4 hours. I recognize that this is an estimate, so I called after 1pm to get an update. I was told that Roger (or a similar name) was assigned to my car. I spoke with Roger, asking for an update because I needed to know if my car would be available in order to pick up my son in the evening. I was told that I should be receiving 2 text message, one of the vehicle inspection/review and another with an estimate of the work and request of approval. I got the first, but not the last. I called around 4pm and asked for an update. After waiting on the line for 30 minutes Roger, who sounded frustrated that I called, didn’t provide any reason why i didn’t get the text and asked for my approval over the phone. He then said that the car wouldn’t be ready until tomorrow and he would call me at noon. I advised that I needed to be certain, because I will need my car to get my wife and son. 1pm came the next day and still no call from Roger or update. I called 3 times asking for an update only to be told he was on the phone each time. At 4pm I took an Uber and asked for my vehicle, paying for whatever work was done and leaving. Terrible customer service…. And Roger never was big enough to come from the back office to address the problem he caused. This is not how you do business…. I will not be using this company ever again.Services: Electrical repair
-
October 2023 by Bertina Green
Five star service in the desolate situation. They turned it around within hours and I appreciate them. They fixed my car a lot sooner than I thought it was going to be just A1 service. I was back on the road in no time flat. Thank you Christian Brothers for being an A1 service from everything from the snacks to your courtesy vehicle. I appreciate you. Thank you so much. It could be a scary thing when you're a woman to trust mechanics as I've been charged overly charged in the past, but I didn't encounter any of that with you. Everything was up front and honest and that means everything to me. Just five star service all around.
-
September 2023 by Brandon Jones
The repairs were done quickly. The employees were very nice and courteous. It appears they also cleaned the vehicle after the repairs were done. The only thing about this repair that I would’ve changed is the contact choices. I prefer to be called and spoken to, not texted. The estimate was texted to me, but no follow up call by the service writer. I had to call them.Service: Auto brake repair
-
September 2023 by Adrienne W.
This business was a lifesaver. They did $1500 worth of work on my car and I'm happy. Price was high but they were efficient and very kind. With limited knowledge I figure $1500 isn't so bad to replace brakes, rotors, 2 new tires as I got a flat on the way here, oil change and alignment and new air cabin and engine filters on a Volvo. Plus work is guaranteed! I'm happy and got my car back in one day. And they checked on my after my service!
-
September 2023 by Cailinn Williams
Really great service they had 1 day turnaround with my vehicle fixed. No hidden fees very professional. And they even have a shuttle to take you home when you drop your car off
-
September 2023 by erick muteb
Christian brothers automotive mansfield this is the place have to be for my cars, they're take care my car without problem and Sametime without appointment. Good service, respectful.Good job to you guys
-
September 2023 by Quentin Murrell
Christian Brothers in Mansfield is where I will bring my car for every maintenance issue. Their team is knowledgeable and extremely friendly and professional! They were able to explain all the maintenance that was done on my car and stayed in frequent communication as far as my options. 10/10!Services: Electrical repair
-
September 2023 by James N
These guys are the best, did the work and delivered as promised. Made recommendations without pressure to get it done. From the receptionist to the shuttle driver, really nice!!! I will definitely use them againServices: Steering & suspension replacement
-
August 2023 by ashley
I scheduled my appointment a few days prior and there were only sfter hour drop offs available so I was prepared for my car to stay at the shop for at least 2 days. Then I got a text to come in the next morning. Chris the service advisor was very helpful and explained everything the technician found. My car was done same day by the afternoon. The staff from the front end to back were very professional and kind. I would definitely recommend Christian Brothers to anyone looking to get their car serviced.
-
August 2023 by David Graham
Man, I could not be more impressed with my experience. Great communication. Zero unexpected costs because they we very thorough prior to doing the work. Weren’t pushy with trying to add items to raise the price and were about to work with my budget for the giant list of repairs needed on my truck.Services: Tires
-
August 2023 by Bub G
Chris and all the team at Christian Brothers are amazing! We are blessed to have a place to go where we are confident in the knowledge and skill of the staff to help our family with our cars. They have helped us with maintenence, to repairs, to wind shields taken out by hail, to even help after an accident with repairs and worked amazingly well and were so patient amd attentive with our insurance company and the claim. If we have car questions we go to them first. Our family highly recommends them!
