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March 2024 by Mike Dillman
This place has seen a steady decline in service, quality and cleanliness. Absolutely a dumpster fire here. Food is horrible, server was lost, didn't know the menu. Never came back to check up, and then hovered overnus while I paid the bill at the kiosk they bring you, rolling his eyes at the tip amount I chose as he preselected 20%Run away safe you family the pain of this place and go somewhere else.
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March 2024 by Daniel De Leon
Server was not good at all. One example, I asked for unsweetened tea and she brought me sweet tea! There were several other issues. But too many to mention.
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March 2024 by brianna eaves
Went and ate here tonight and it was horrible. I went with my husband and daughter and the service was horrible, the woman's bathroom was nasty, and the atmosphere was ok. I got the beef tips and took a small bite and found out they was spicy. I asked our waitress about exchanging the beef tips for something else. I got chicken tenders that was less expensive and still had to pay for the beef tips and chicken tenders. I told the waitress I have health problems that I can't have spicey foods. And she seemed like it was a incovienance to exchange the beef tips for the chicken tenders. Our waitress didn't really check on us or anything. She seemed like she didn't want to work tonight and didn't care about the customers. I won't be back to this cotton patch cafe unless things change. Oh and when we was seated we didn't get any utensils to eat with and when we asked for them it was about 5 minutes before she brought them to me.
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March 2024 by element wolf
Our server seamed like she did not want to be working. Only cam and checked on us once, had to flag her down for a second visit (with a restaurant that was that slow is unexepetable). My wife ordered beef tips and the spices used upset her ulcer with one bite. We asked if she could EXCHANGE it for chicken tenders the waitress seamed annoyed. Ended up paying for the beef tips and the chicken even with it being an exchange for a cheaper meal. And what's up with being handed a card reader to pay? I have never seen that at any Cotton Patch location. Would have asked for a manager but with how all the staff was just standing around I could tell that would have been a waste of time for 2 reasons, 1 there was no manager and that's why the service was not good or 2 the manager was there and didn't care on how the employees were acting and what not.
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March 2024 by Odella Rickard
The service and the food is always great.Kid-friendliness: The staff is always helpful and friendly with our kids.
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March 2024 by Cathy A.
Very nice atmosphere. Food was really good and I ate every bite! Server was really sweet. The lighting was nice and bright because the one near my house is a lot more dim.
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February 2024 by B- Nicole M
Friendly staff , great food ! Not much more you can ask for !
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February 2024 by Debbie Martin
The waitress's energy and attitude made up for the lukewarm entrees. She was fabulous! I wish I could remember her name!
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January 2024 by rickie geer
Party of 2. A little cold inside but not unbearable. Our sever Mariah M. was excellent. The food was good and came out fast. The only downside is this location has stopped selling alcohol.
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January 2024 by Stefani EDWARDS
Solo visit seem like the waitress did not care that I was by myself trying to have lunch because everyone that had a guest with them two or more people got way better service than I did my waitress Madison did not refill tea until asked did not bring dinner rolls until I asked, I had beef tips. The dish was not even hot. It was barely warm. Not impressed with this visit.Parking: Has parking around back is front is fullKid-friendliness: Open spacesWheelchair accessibility: Has ramp and parking places that are friendly
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January 2024 by Bri Howell
Everytime I order food from this location it’s something wrong. My cornbread is burnt everytime and the food is undercooked. DO NOT eat the fried green Tomatoes, there was mold on the tomato and it wasn’t flour. When the problem is presented to the employees and manager it’s just excuses and no solutions.
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January 2024 by Erin Hennesay
Great server! So friendly! Food was good. Kitchen made an error but then fixed it and made it right.
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January 2024 by Freddy Yzquierdo
The food was good and the service was good,but the glass dividers were nasty. And they wasn't that busy at all,someone could've been sweeping the floor. It had food all over it. The manager just stood around at the register,and when I went to ask him for a new knife because it wasn't clea ,he looked like it wasn't that big of a deal. Won't be definately not coming back to this location. Candace was an excellent waitress though very sweet.
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January 2024 by Audie proctor
Typical Cotton Patch Cafe with all the menu items you love. The service I received here was quick and accurate. The place was clean and orderly. Of course, order the chicken fired bacon for an app!Parking: plenty of parkingKid-friendliness: very kid friendlyWheelchair accessibility: easy access from the car to the table
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December 2023 by Chris Salazar
The service was prompt, and the food exceeded expectations in speed and flavor. I savored a delightful classic BLT, while the turkey club, chicken fried steak, and chicken tenders won over both my taste buds and the kids'. This spot has earned a return visit from us.
