GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. It carries trading cards, sports cards, Pokemon cards, and other collectible card games. The store also features a wide range of gaming, anime, and pop culture merchandise, including collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles like sports and Pokemon cards. Reviews highlight it as the most organized GameStop, with staff described as very helpful, patient, informative, engaging, and genuinely nice. Employees make customers feel welcome and special, actively engaging with both adults and children. Staff are noted for being willing to go the extra mile, such as by price matching or helping to locate specific items. The store itself is described as inviting, fun, and a place where people want to stay.