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November 2023 by Vincent OHara
The folks at Ivan Smith furniture are great, prices are very good and the console we purchased is super nice. We'll definitely be back.
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November 2023 by Rhonda Jackson
Nelda was so helpful and gave good recommendations to me on the type of end tables I was looking for. There was a problem with one table and it was quickly taken care of! Love my new tables!
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November 2023 by Cathy Peterson
The salesperson was very knowledgeable about the products. The price was better than the competitor. The sale was easily done on our phone after we decided to purchase the furniture. Delivery men were very pleasant and prompt. Communication was good with the delivery people. Overall, it was a very nice experience!
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November 2023 by Linda Murray
"The entire experience was outstanding. From the moment I walked into the store to picking up my barstools, I was treated with outstanding customer service and respect. All of my questions were answered. I was given time to walk around and make a careful and independent decision about my purchase. The store is beautiful and smells amazing!I would highly recommend visiting this location. I can't say enough about the positive experience I had there. It's the kind of store that makes you feel valued as a customer. You won't be disappointed. Thanks again Dr. Linda
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November 2023 by Trina Freeman
Nice selection of furniture however it does not last. Bought a recliner and two couches at separate times. Had mechanical issues (recliner motor stopped, springs broken, etc.) with all right over the manufacturer date of one year. I didn’t buy the extended warranty but was shocked I would need it so quickly because of the quality the sales reps brag about. Called the store each time and was a hassle to speak to anyone once they k ew why I was calling.
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September 2023 by Rick Moranis
Great experience ordering furniture over the phone. Quick response. Delivery was smooth and customer service was top notch.
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September 2023 by TXARKITEKT (TXARKITEKT)
Very nice furniture store that is local--don't have to drive 30+ minutes away to get great furniture. Helpful staff and good pricing.Quick shipping times.
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August 2023 by Cassandra Hall
We lost our entire home due to fire damage. We walked into Ivan Smith at the Mansfield location and Nelda took her time and helped us pick furniture pieces for each room. We even had to leave and take a break to come back another day bc our kiddos were exhausted. Now our home looks fabulous in every room! Thanks Nelda for your excellent customer service! From Chris & Cassandra Hall
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August 2023 by Dennis Ricks
Stay away from this place and don’t purchase the extra protection plan. Was told the protection plan covered everything from stains to tears and if it couldn’t be fixed they would replaced. So my wife filed a claim for stains, thread pulls and the leg falling off, they were denied to many claims fought with them and all they will do is refund the protection plan money of over ride denied claim and just clean the two chairs. What a joke. So stay away from this place. You would think a high end furniture store would be better than that. I had better service from rooms to go. Won’t be purchasing anything from this place at all, and I would advise people to stay away from this store.
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August 2023 by S Downing
I had the best salesman ever. If you go, ask for Michael. He greeted me warmly and went over and above to help me. He did back flips to accommodate my needs and I and truly grateful.
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July 2023 by Terrie Ross
I had an incredible experience with Ivan Smith Furniture. Michael Sanchez greeted me at the door and welcomed me in. I told him what I was looking for and he directed me in the right direction. He had a hassle free approach. I asked about some bedroom sets and mattresses and he explained all the things to look for in good quality furniture. I let him know that I was just looking and Ivan was my first stop. I went shopping the next day to Rooms to Go, Unclaimed Freight, Ashley, Home Zone & Haverty's and Haverty's was the only one that came close to the quality you have at Ivan's. I came back to your store late in the day around 6pm and Michael was there and I told him I was ready to make a deal. He sold me a bedroom suite, mattress, adjustable base, mattress cover and pillow. I know when I walked in the door it was his time to go home and he stayed and assisted me for as long as I needed him. He is definitely an asset for your company and he is why I chose to shop with Ivan.ThanksTerrie Ross
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July 2023 by Sarah Edwards
Phenomenal experience. The customer service was just the right amount of attentativeness. Worked with Will, who was able to answer our questions before we even had them. Great selection of furniture and excellent prices for the quality. They have various payment plans that are affordable as well. I'll definitely be coming back in the future!
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June 2023 by KENNETH BOTTOMS
Great salesman. Not pushy. Just helpful. Picked up my furniture next day. No waiting. Good prices. Quality products.
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May 2023 by Cathey Wilson
Ivan Smith Furniture has a fantastic selection of furniture, with lots of options for customizing. I worked with Nelda and she was so helpful and went out of her way to make sure I was completely satisfied.I definitely recommend them if you are in the market for furniture.
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April 2023 by Charlotte Lewis
I would give this store a 10 star if I could. Customer service is excellent, and the people are professional, patient, friendly and extremely helpful! Love the furniture and accessories that is of great quality and affordable prices. I have purchased several pieces from this store and with absolutely no regrets! Matter of fact, I am going back again this week to check out new arrivals to assist with decorating our new home.