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November 2023 by Mareah Lucio
kk’s pharmacy is a local hidden gem. All of the pharmacists and techs here are very friendly and remember you - shout out to my guy Richie!Customer service can’t be beat, and they are way faster at filling your medications compared to the big retail options in town. They also accept pretty much all forms of health insurance here, too.Support your local pharmacies!
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October 2023 by Stacia P.
The people are ALWAYS super nice. They go above and beyond every single time. I will get off a call with my doctor, and literally 10 mins later, I have a text message that my prescriptions are ready. They work well with insurance and providers with getting pre-auths and things like that. They are super fast. If they are out of a med, then it is usually there the next day. They also will help find you the cheapest price for medications. It's very different from the big pharmacies. The big ones are always packed, always rude, always overpriced, and they treat you as if you are bothering them. A few of them have made us wait more than 24 hours to get an antibiotic, which makes zero sense. I asked the big pharmacy if they were out of the medication and was told no 24 to 48 hours is the time frame to get it filled because they are busy. KKs has been awesome.
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August 2023 by John Peake
This has been our go-to pharmacy for years. Staff is helpful, and prices are nice on the wallet. If you don't use them - you are missing out.
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May 2023 by Amanda Curry
This is Cynthia Durrett under my daughter's Google account. I have been a customer of KK's pharmacy for many years now and plan to be a life long customer. They go above and beyond every visit. All members of the staff are exceptional and they treat you like family. I'm greeted with a smile and they always remember my name. It is the best pharmacy I've ever used and I highly recommend them to everybody!
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February 2023 by Jan N.
This is a family owned business, their son delivers after 2. My physician recommended them because Walgreens and CVS were always out of things and giving me " partial " orders. They did not deliver either and I am housebound. K Ks is wonderful and they have never been out of a drug. I highly recommend them. You also don't wait in line if you want to pick up your prescription.
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December 2022 by melinda reed
When Ray's Pharmacy closed, I looked for a small pharmacy and found KK's Pharmacy. I absolutely love this place. They are very personable and kind. They get my prescriptions filled quickly and sometimes even before I call them in. And Sylvette is the best! You don't get this kind of attention from the larger pharmacies!
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December 2022 by John Harris
This place is awesome! I just switched to this pharmacy from Walgreens a few months ago and I could not be happier. I am in and out every time I go in to get my prescriptions. I love this place. If it ever goes away I will be very sad and probably go into mourning.
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August 2022 by Travis T.
Unfortunately service has declined at this location. In the last year alone, I've had to correct the pharmacist twice for declaring my electronic prescriptions were expired. She was not aware of changes to the law that had occurred a year prior. The court icing on the cake occurred today. I call every month to ensure the correct pickup date for my generic adderall prescription. My doctor prescribes it 3 months at a time as allowed by the law. In all the previous years, staff would tell me that I could come in or that I needed to call my doctor to request refills be sent.Today, I showed up after having been told by TWO SEPARATE EMPLOYEES that my script would be filled today, only to find out I never had one. They explained that they were just telling me the date I could hypothetically get a refill...who the hell does that with schedule II narcotics? Given that I drive over 35 minutes to reach this location, these kinds of mistakes are infuriating. I'll be switching away from this pharmacy as soon as I find a reliable replacement.
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April 2022 by K D
Generally they're pretty great. Definitely still way better than the big chain pharmacies. That said, I'm feeling the feelings about them closing earlier than their stated hours. Admittedly, I was cutting it close, trying to reach the pharmacy before they closed. I was delayed at work and attempted to reach someone at the pharmacy as I exited (before close time of 7) and no one answered any of my calls. As I pulled up to the storefront, the Open sign was still flashing. So, I hop out of my car and rush to the door, hoping to get in and out and not keep them. Well, there was no answer to the calls because everyone had already left before close time anyway. I wasn't able to get the pills that help me function. Generally speaking, shouldn't be a big deal, but I'm staring down a work week of no breaks or off days until next Saturday. I'm not sure when I'll be able to get to the pharmacy before they close if they close before their posted hours.That said, my past experiences with them have been positive enough that this blip only knocks them down to 3 stars.
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March 2022 by Kathleen Denison
Generally they're pretty great. Definitely still way better than the big chain pharmacies. That said, I'm feeling the feelings about them closing earlier than their stated hours. Admittedly, I was cutting it close, trying to reach the pharmacy before they closed. I was delayed at work and attempted to reach someone at the pharmacy as I exited (before close time of 7) and no one answered any of my calls. As I pulled up to the storefront, the Open sign was still flashing. So, I hop out of my car and rush to the door, hoping to get in and out and not keep them. Well, there was no answer to the calls because everyone had already left before close time anyway. I wasn't able to get the pills that help me function. Generally speaking, shouldn't be a big deal, but I'm staring down a work week of no breaks or off days until next Saturday. I'm not sure when I'll be able to get to the pharmacy before they close if they close before their posted hours.That said, my past experiences with them have been positive enough that this blip only knocks them down to 3 stars.
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August 2021 by Dog Lady
They CARE! They couldn't provide me with the help I was needing BUT they didn't stop there. They took my number, researched and called around and helped me find someone who could help us! They went above and beyond..... I love these people! Thank you for caring!
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April 2021 by Syl Rodz
I Have used this pharmacy for 5 years and I would not change it for anything. The employees care about you as a person not like a number like other pharmacies. They always greet you with a smile and a good attitude. They do free delivery in the Mansfield area which it's super convenient. 5 stars for you guys.
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April 2021 by Courtney Truong
Love coming to this place for my medication. The staff is very friendly and always have my medicine ready on time. Great communication
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April 2021 by Nicole LeBoeuf
I really wanted to patronize a business near home, and moved my compounded prescriptions here. They were very friendly until one Saturday when I expressed a concern about my compounded tablets partially disintegrating in the bottle before I could use them up, and also asked them to help me find a way to buy 3 months of another prescription at once, rather than coming back every month. There was very little interest in finding a solution to the latter problem. The first query just got a shrug, even when I explained that the prior pharmacy compounded them differently and they didn't disintegrate. Then, while I sat in the parking lot texting my husband about lunch, they came out to lock up and stared at me until I left, as though they thought I might break in and, what, steal the bed pans and calamine lotion? I own my own business downtown and wouldn't keep an employee on payroll who behaved the way they did. Tried to leave a message in the voice mail for Mr. KK but it conveniently didn't actually accept messages.
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October 2020 by Brigitte D.
Maybe it was a tough day and the heavy plastic sheeting blurred our voices and faces. I went in to see if they are qualified to compound the Wiley Protocol, an HRT compound which I have done at Abrams Pharmacy in Dallas. The Pharmacist angrily said no. There were some English issues as well. I then asked if they could fill my order from my local pain management doctor. He angrily said no - he would need my complete profile. I asked him what he meant. He answered "don't you have high blood pressure or something?", I answered no. At my advanced age, I am lucky to be healthy. He then said no - they don't fill those orders. I asked him if he knew my physician and he said yes but it didn't matter. I left as he scowled, bewildered by this rude treatment. I have never in my life been treated like this by any vendor or Pharmacy. Is it COVID, cultural barriers, a bad day? I am still driving to Arlington to get my prescriptions by a nice team oriented and professional group. Was looking for same closer to home.
