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January 2024 by A V
Oil changes and inspections are done fast, employees are very helpful and professional. I go here for auto services as needed.
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December 2023 by Sophia Pham
Went in for car inspection and it was very quick and easy process, very friendly staff
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December 2023 by Lani C.
The staff was very nice and the service was quick. But they are EXPENSIVE! Specify exactly what you want or they will give you the most expensive option.
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November 2023 by Tim Robbins
Took my vehicle in for an oil change a month ago several weeks later noticed a noise when driving at higher speeds. During an inspection I noticed that the underpinning that covered the oil filter was gone. I took it to a mechanic who asked who had changed the oil the last time which was Kwik Kar. The mechanic stated that whoever changed the oil forgot to put the underpinning back on after the oil filter was changed. The reason he knew this was all the bolts had been removed and they just don’t fall out especially several at once. When the manager was contacted he denied any mistake they might have done. I then filled a complaint with BBB and as of this date Kwik Kar never responded to the complaint. That how bad their customer service is. So if you ever have a problem with Kwik Kar’s service don’t expect any response. I understand mistakes are made but owning up to them is another store for this company. Never again will my family and friends use Kwik Kar again.
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November 2023 by V. B. Harrison
Kwik Kar Lube & Tune5.1 mi · 1660 North, 1660 FM157Closed ⋅ Opens 10 AM SunTook my car in for inspection. They have a nice little waiting area, and spoke to several customers inside. The people working there were very nice and polite. And in a little less 30 minutes mycar was ready! I will definitely go there the next time I need to have my car looked at!! ?
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November 2023 by Dustin T.
Will never get my car serviced at this location again.Lengthy post however I plan to fully voice my concerns and urge anyone who is considering taking their car here for any type of service to go elsewhere. I have been going here since the location opened and always had bad service here ranging from hour and a half wait times to always leaving my interior covered in oily handprints. This most recent visit (for a state inspection and oil change) my car left with almost an extra quart of oil, old oil left in the pan, and charged for a new oil filter that was not replaced. Luckily (or unluckily depending on how you would like to look at it) I was only able to find all of that out because 5 miles after the oil change, I lost a cylinder due to the over filled oil. I immediately called Kwik Kar and was told to drive back to them and they would take a look at it. Everyone there denied that the oil was over the max safety level despite the dipstick showing otherwise (I have several photos and videos if the owner/franchise would like proof of this) and was told that it wasn't their fault and that I needed to come back the next day if I wanted it fixed, as they were about to close. After an entire weekend of arguing with the manager Chase, and especially poor customer service from Alex, my issue was finally resolved. I will never be returning to this location, and I hope anyone who reads this thinks twice before coming here.The one saving grace that I have seen was the older gentleman that works there who does the state inspections (I unfortunately do not know his name) was very kind and even took the time to air up my tires after the inspection. More workers need to be like him, and maybe this location would have less problems.
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November 2023 by Kevin Jaramillo
Came in just in time for a vehicle inspection, and the dudes were quick. great service ?
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November 2023 by monica macias
They are always fast, friendly, and give you recommendations without being pushy, which I appreciate. We live in Waxahachie and prefer to come to this location in Mansfield.
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September 2023 by Kylie Bauer
The best crew! Richard is the manager and he’s so nice and helpful. The only place i’ll take my vehicles.
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August 2023 by Steffanie Steelhammer
This USED to be our “Go to Place” hands down! NOT sure what’s going on lately but the last two vehicles that were taken in for an oil change the fluids were NOT topped off as advertised. If your going to advertise a service that’s included in the package I have requested and paid for please have the integrity and decency to do the right thing and top off the fluids. When you cheat me on something like fluids it makes me question how else you have cut corners to put more money in your pocket. It also makes me question wether or not there will be some 2nd or 3rd order fall out with respect to the safe operation of my vehicle. Attention to detail is important not just for my safety and the customer but the others on the road around me.
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August 2023 by Myra Williams
Everytime i go here, staff here are always willing to help you and easy to talk. I always did my oil change here and inspection. ♥️
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July 2023 by Linda Ninh
Excellent customer service was provided as soon as I was greeted by one of the employees when I pulled in the parking lot. It only took 10 minutes to get my vehicle inspection done. The employee who completed my vehicle inspection also provided great service. Thank you!
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June 2023 by Eloyd Rangel
Rich is great! Professional and very knowledgeable. Explains all work needed and done to both of my Toyota vehicles. I won't take my car & truck anywhere else. ????Services: Air & cabin filter replacement
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June 2023 by Ben Soedjono
This was the nearest State Inspection place from home. I scheduled it online. This was quick and simple. I arrived a few minutes before the scheduled time. Parking was effortless. I waited in the customer waiting room. I was out in less than 20 minutes. Convenient and comfortable. Tough to beat.
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June 2023 by Christopher Landin
Guy seemed annoyed that I didn't want my cabin air filter changed, so I guess he decided he was just going to put the filter back in and close the glove compartment without putting the knobs and cover back on.Service: Oil change
