Leslie's
Hours:
2881 Matlock Rd, Mansfield TX 76063 Hours
About Leslie's
Leslie's is a pool supply company that is a go-to for many, including businesses that have partnered with them for years. This specific location is considered the best in the metroplex by some customers. The staff at the store is friendly, helpful, and accommodating, offering advice, tips, and guidance. They take their time with customers, testing water and explaining exactly what is needed. The management and employees are described as exceptional and incredible. However, the online and phone customer service is reported as abysmal and frustrating, with problems scheduling appointments and poor communication. Customers strongly recommend going to the store and skipping the online or phone orders. The in-store experience is consistently rated as five stars.
Most Recent Reviews
November 2023
Great place! I was desperate for a certain chemical that’s hard to come by and the GM, Clara, magically found it for me. She was super friendly to me and the other customers that were in the store at that time. Thank you Clara!!
June 2023
Friendly, Kind, Knowledgeable, Always a Great Experience!!! GM - Shelby takes customer service to the next level.
June 2023
Best Leslie's in the metroplex. They take their time with me every weekend by testing my water AMD telling me exactly what I need. They have exceptional management and employees. I've been coming here for 2 years and ever go anywhere else.
More Comments(16)
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