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February 2024 by James T.
Ordered flooring for our home and the process was a complete disaster. They delivered incorrectly someone else's flooring not once, but twice. They promised a crew of 5 to remove our glue down flooring and 2 people arrived. The people that arrived asked me to use my credit card so they could rent a floor stripping machine. They promised the project would take 6 days and it took 14 days. They cracked our kitchen tile, broke 3 door stops and left an absolute mess throughout the home. They didn't level the flooring properly and put the underlayment down the wrong direction and then cussed at me when I pointed out their errors. When they were done the flooring popped and cracked because they cut it too tight and it was buckling. After 6 months of calls they finally sent out a supervisor to walk the floors. They weren't satisficed with his suggestions that the entire floor be replaced so they sent out a different supervisor. This happened over and over again until 5 separate people had made 5 separate appointments and all came to the same conclusion that the floor was incorrectly installed. Once they approved a new floor it took another 4 months to get the materials to my home and redo the entire process over again. I cannot suggest strongly enough not to use Lowes for your flooring needs.
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February 2024 by JAYSON MICHAEL POWERZ
alwayz got the partz or toolz you're gonna need ... & nice people to direct ya to them
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January 2024 by Jeremy Grimes
I found everything I needed. Easy to fi d and staff was very helpful.
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January 2024 by Daryl Brown
I don't know how you can have a paint department and not have stir sticks to give to your customers especially after I spent 500 dollars in paint and plumbing supplies. Terrible planning on Lowes part. Some employees seemed like they didn't care about anything.
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January 2024 by Joseph Jamison
Awesome home store
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January 2024 by steve long
Has everything I need for my property
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January 2024 by Jeff Shaw
It's a Lowe's, you know what to expect. They had what I needed.
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January 2024 by TIm Shannon
Worst customer experience I have ever had in Mansfield Lowe’s. Six people standing around in front of the store and when I finally asked for help it was like I was putting them out to assist me. To top it off none of the employees had knowledge of what they had in stock and didn’t care to look.
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January 2024 by O F
We purchased a generator from Lowes in August 2023. The worst experience ever! Let's start with the salesperson Hennisy. She came to our home sold us the unit and then that was it. We were passed off to the shipping and receiving department. We got a call frommCarlos at Apollo Electric stated our generator was scheduled for delivery the last week of August. Then we got a call from Thersa in the receiving department stating it was not in yet. Then she called us back and stated it was there for a few days but someone placed it in a bay and never checked it in. Finally, after 2 months, it was installed. Now our original contact person Carlos is no longer working with Apollo. The pipes on the generator were installed rusty and will not withstand the upcoming winter. I called Teresa and she referred me to Tracy who referred me to Lowes 800 customer care. Now it's December 1st and no one has made this horrible experience right. So I reached out to the Manager of Apollo Electric who ignored all my concerns stating that I could hire someone else to replace the rusty pipes his company installed. At this point, we want a refund because this whole experience has been ridiculous. BUYERS BEWARE! They will take your money and continue to pass you off to incompetent people who could care less. ????????
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January 2024 by A “Night Warrior” K
Found what I was looking for.
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January 2024 by toymudman
Fairly decent lumber selection. My goal to for home repair stuff.
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December 2023 by John Herbert
I found everything I needed with no effort and the employees were very helpful
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December 2023 by Donal Chism
Anything you would want. Good prices friendly worker's
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December 2023 by Christopher George
Lowe's Home Improvement has consistently been my go-to store for all my home improvement needs, from simple DIY projects to more complex renovations. Their vast selection of products, knowledgeable staff, and commitment to customer satisfaction make them an invaluable resource for homeowners and contractors alike.Recently, I embarked on a project to create an exceptional photo backdrop for a wedding. While I was excited about the potential outcome, the prospect of cutting 20 pieces of shiplap to size seemed time-consuming and less than fun. Thankfully, I had the privilege of working with Luna, a Lowe's team member who went above and beyond to assist me.Luna's expertise and friendly demeanor were immediately evident. He patiently listened to my project details and even shared about his own upcoming ventures.Beyond Luna's exceptional service, I was impressed by Lowe's wide range of high-quality shiplap options. They had a variety of colors, textures, and styles to choose from, allowing me to find the perfect match for my décor. The store's well-organized layout and clear signage made it easy to locate the products I needed, saving me time and frustration.Lowe's Home Improvement remains my top choice for home improvement projects, thanks to their dedication to customer satisfaction, extensive product selection, and knowledgeable staff. Luna's exceptional assistance further solidified my belief in Lowe's commitment to providing exceptional service. I highly recommend this Lowe's to anyone seeking a reliable and supportive partner for their home improvement and other project-related endeavors.
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December 2023 by Iman Hadi
Great helpers yesterday we went to buy some interior wall paint and AIDA did awesome job to find the exact match
