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May 2025 by T James
Very poor customer service (male sales rep)
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April 2025 by Toshua Johnson
Went to 4 different Metro PCS on Sunday said open at noon.NO ONE ANSWERED OR SHOWED UP!!!
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November 2024 by Eva Delgado
They should update the closing time online it says 7:30pm however I got there at 7:10pm guy had just turned off lights and locked the door asked what time they closed said 7pm told him it said 730 online he apologize.
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July 2024 by Alberto Medina
I'm not convinced by the rate
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June 2024 by Lorenzo Doe
You got over on me ? I previously had a $55 plan and ended up paying $75 for a “New Phone” now my monthly bill is $75. More than what I was paying.
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May 2024 by ren mac
Please update your hours online to reflect that you open at 10 AM.Versus eight a m I arrived at 8:24an to take care of a matter early.
Waist of gas and time!!!!!
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April 2024 by Hortencia Flores
I like it I recommend this spot
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March 2024 by Aleska Diaz
Good afternoon. 2 and a half hours ago I paid a pending invoice and it is now and they still haven't reactivated my service
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February 2024 by Michael Neil Herring
I've only been with Metro PCs for a couple of months, I'm already ready to go back to my previous carrier. I went in the store and ended up paying close to $160 to start up. Was supposed to be a free phone but sure didn't turn out that way. I then called customer care and they put me on unlimited data for the inconvenience & gave me a discount. I thought, okay that's nice. But then I tried to switch to another unlocked phone I wanted to use. I went on their site to switch and it forced me to choose new plan. So then they took the unlimited data away that they had given me a long with the discount. Plus the guy working in there is real dry ( meaning he acts like you're putting him out when you go in there for help) I don't think Metro is gonna be working out for me. There's much better options out there.
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January 2024 by Mary Abram
The employees working Saturday went above and beyond for customer service. They handled my phone issue thoroughly and professional. It was a stressful situation for me, but your associates were fabulous and extremely helpful.
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January 2024 by Brandi
I just love this metro location the woman who works here is just amazing and extremely helpful
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December 2023 by jadarrian means
They do not help you change prices and wouldn’t help with my defective internet box
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October 2023 by lismery D
Terrible service, they take a long time to serve you and are very pedantic
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November 2022 by Devon Smith
Poor service worker kept on messing up prices and kept on bringing out the wrong phone. Didn’t want a bundle but did it anyway because she didn’t know how to take out the bundle. She also took forever and was on her phone the whole time
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November 2022 by LEEANNE HEJHAL
Good prices, and good customer service
