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January 2024 by Jamie Daughety
Thank you for the 2016 Ford F-550 with crane! We got it in Monday & everything on it is great! Highly recommended!!
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September 2023 by Blake Odaniel
"I recently purchased a rollback from North Texas Direct, and I couldn't be happier with the entire experience, thanks in large part to my outstanding salesperson, David Urby. From start to finish, David was incredibly helpful and professional. He made the process of buying a rollback easy and stress-free.The rollback itself is in fantastic condition, and it's clear that North Texas Direct takes great pride in offering high-quality vehicles. Not only did I get a great deal, but I also received excellent customer service from David throughout the entire process.I highly recommend North Texas Direct and specifically commend David Urby for his exceptional assistance. They are a trustworthy dealership that goes above and beyond to ensure customer satisfaction. Thank you, David, and North Texas Direct, for providing me with a great rollback and an outstanding buying experience!"
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September 2023 by Nate S
I purchased a ford F350 Feb 21 2022, I sent an employee to check it over. The truck was grossly misrepresented! it drove home but has been broke down for the next 18 months. I have been stuck paying on a truck that David LIED to us about its condition. The engine is done, compression is gone due to thousands and thousands of idle time hours. the crane did not work and David told my employee he would send a part to fix it. after months of nagging I did finally get the solenoid, but it was incorrect. in the end Davids lies cost us over 30k. AVOID this scam business.
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February 2023 by Nick Emmanuel
We bought a flat bad truck from this place couple of years ago and it has been an absolute lemon! They sold us a flat bad truck that clearly hadn't been inspected properly and had numerous issues. This year alone we've spent twice as much on maintenance as the amount we paid to buy the truck in first place! This has been such a horrendous purchase for our small business. I would stay far away from North Texas Direct for your next car purchase.
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January 2023 by Nick
We bought a flat bad truck from this place couple of years ago and it has been an absolute lemon! They sold us a flat bad truck that clearly hadn't been inspected properly and had numerous issues. This year alone we've spent twice as much on maintenance as the amount we paid to buy the truck in first place! This has been such a horrendous purchase for our small business. I would stay far away from North Texas Direct for your next car purchase.
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April 2022 by Alberto Hernandez
I worked with David for a deal on a 2015 Duramax, long bed, crew, 4x4, with in bed lifting boom. I had done plenty of research before I got here. I knew what I was looking for and the price point. David let me drive the truck to a diesel mechanic of my choice to get it checked out. Everything was great. Had the truck for 18 months now. No problems. I got a very fair deal and no hassle bargaining. I do recommend this dealership.
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December 2021 by Blaze Riverstone
David was extremely helpful, responsive, and professional. I flew in from San Diego and he even offered to pick me up from the airport. David gave me space to look over the vehicle and test drive it to my satisfaction - no pushy sales tactics, just honest and helpful service.I drove the shuttle 19 hours straight back with no issues. Very happy with this purchase.People with negative reviews need to understand that these are used vehicles, sometimes very used. Ask questions, check out the vehicle before you buy, be a conscious consumer and then decide for yourself. These guys are honest.I purchase many vehicles each year and never buy from dealerships, as a rule. But I will definitely maintain this relationship and would be happy to purchase again from David next time he has an interesting vehicle.
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May 2021 by Arcade Sales
Alex went out of his way to make my day. Thank you. Amazing business with amazing people.
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January 2021 by Andrew Piazza
Great deals, fast and friendly service!
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November 2020 by J A
I bought an Excursion from NTD a couple months ago. Granted, I didn't expect it to be in immaculate shape, because it was old and had a lot of miles. She's got some oxidation on the frame here and there and the paint is peeling on the roof. Typical of a high mileage truck.Still, there are some basic things any car buyer shouldn't have to worry about, old or not.None of the locks matched the key that was given me. The rear liftgate doesn't lock at all, electronically or with a key. The truck was THREE GALLONS LOW on coolant. The COP for cylinder 6 wasn't bolted down (in fact, the bolt was broken-off in the intake manifold). The radio periodically shorts out (and when I pulled the dash, the wires looked like a ball of spaghetti). The passenger head gasket is leaking. The cruise control doesn't work. When I try to spray windshield washer fluid on the front, it activates the rear sprayer instead. It was sold with blue HID lights that cancelled out the high beams altogether.The truck was sold uninspected, and when I did have it inspected it failed.But hey, Shannon was nice enough to drop $500 off the asking price because I paid cash. Aren't I lucky?What a joke. Buyer beware. You better have some great mechanical chops before considering a ride from these guys.
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September 2020 by Rick Hardman
I purchased a 2017 F250 6.7 crew cab truck a few weeks back. When the truck arrived I noticed that the left rear door and right rear quarter had been painted. The paint job was very poor but did not show up in videos nor was it disclosed at the time of purchase. The truck also had two fault messages upon arrival, faulty tire pressure sensor and hill start assist not available, also not disclosed. The engine air as well as the cabin air filters were nearly clogged with dirt. I realize that it is buyer beware, but, it would be professional to be honest with your customers and to not hide issues with a vehicle. I called the salesman and was told "sorry" which is what I expected. I have a close friend looking for a similar truck and this is one place that I will not recommend.
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August 2020 by Jose Hernandez
Good inventory and the best prices on the whole DFW!!! I hope monday I can get my Chevy ?
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August 2020 by Justin Patterson
I gave them 1 star because you can’t give negative stars.....I drove 11 1/2 hours to look at what I was told was “a clean, mechanically sound truck” that was a hunk of junk! The computer screen didn’t work, 2 of the vents were busted, had a rip in the driver seat and water marks in the back seat. The transmission jumped 3rd gear. And the blower motor was about to go out! Biggest waste of 25 hours I’ve ever spent! I wouldn’t buy a bottle of water from these crooks!!
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June 2020 by Cheryl Karns
Absolutely fabulous to deal with. Fast, courteous, expert service. Delivery was equally fast. The truck arrived in perfect condition. David was a fabulous salesman.We highly recommend North Texas Direct for any vehicle purchase. Awesome dealer.
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June 2020 by Caroline Myers
I called on a truck they had, offered 17,500 for a 220,000 mile truck, which is in KBB fair market value range, and they hung up. Not even a counter offer. STAY AWAY.
