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October 2023 by Brenda Farnham
DO NOT EVER USE THIS BANKING FACILITY!!! THEY HAVE THE RUDEST, MOST UNPROFESSIONAL STAFF AT BOTH THE MANSFIELD AND MOUNTAIN VALLEY BRANCHES!!!!DEBBY AT THE MOUNTAIN VALLEY BRANCH IS CLUELESS ABOUT HER JOB AND HAS ABSOLUTELY NO CONCERN TO HELP A LONGTIME CLIENT, WHO IS DYING OF CANCER, TO GET THE HELP HE NEEDS TO BE ADMITTED TO A NURSING FACILITY, SHE NEEDS TO BE FIRED!!!!
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February 2021 by Amber Guthrie
Mansfield location has the worst customer service.
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January 2021 by Bob Lommel
If you need a bank, recommend checking out this Bank. Always helpful friendly service.
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August 2020 by Austin Lingerfelt
Wonderful bank, wonderful people, great service always!
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July 2019 by Vanessa Zink
I walked in wanting to open a checking account. The request for the 2nd form of ID was not a big deal. Went through the whole process, got the account open, deposited $, signed the papers and walked out the door with what i walked in for. About 2 hrs after leaving the bank i get a call from then stating after further investigation and more info the recieved they were closing the account. I was told they were issuing me a cashier's check for the CASH i deposited and would mail it to me. I requested them not to mail it that i would be back up there to get it. I have NEVER experienced opening an account and then later told sorry we have decided to close the account. The next day I called to speak to the manager upset and confused. At that point i was told the account should have never been open and told in detail as to why they decided to go ahead and close the account. Once again i told them DONT mail it to me I will be there to get it. I get there today about a week later (life gets busy) only to be told they mailed me the money. They could have at least my a call to ket me know because there is no telling how long it was in my mailbox that the door is broken and wouldn't lock. Im glad my account didn't go through i really hope thats not how they always do business.
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March 2019 by mike jalali
great bank, great people
