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February 2024 by Andrea Jones
Worst experience ever. Arrived at 12:50. No cars and it took 20 minutes to get a $50 deposit into a savings account when I wrote everything on the paper slip. Either they don’t have enough workers or the two incompetent ones they do have lack customer service skills. Janet and Rudy. The location in cedar hill or in Arlington has much better customer service. The foot traffic at this bank is nearly none existent and yet they have the slowest customer service.
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October 2023 by Michael R.
Nothing but a nightmare to deal with. No online wire abilities. I was instructed to open an account because I had an insurance claim and regions holds my mortgage. That was false information and a huge waste of my time. I won't do business with them anymore
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September 2023 by Dylan L
Horrible experiences with this branch and the excuses are we’re short staffed
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July 2023 by Dennis Davis
Very helpful staff, especially janett. She was very helpful and informative.
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February 2023 by Lona T
I have been banking with Regions since 2008, the bank and tellers are awesome!!!But at this branch, in Mansfield TX, the bank Manger is a total terror. She has confronted me on more then on occasion. "Why are you here???" " What do you want???" She talks down to me in an aggressive manner. She has blocked me from coming into this Branch, in the entry doors. She is so bad that I try to avoid going to this bank, she has made me feel ashamed for banking with Regions and I am thinking about closing my accounts with them.
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May 2022 by Randy Nguyen
Do not use this bank..they have nobody working there..horrible customer service
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March 2021 by Danielle Ward
No service. Got transferred 1,000 times and no one ha answers
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January 2021 by David Andrews
terrible bank
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December 2020 by Manny L.
Worst bank experience , take your business somewhere else, i used to like Regions i have 1 checking , 2 business acct , is a hassle to do anything i will closing all of them , tire of they BS
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October 2020 by Yesenia M.
Don't do business with this bank!! Regions bank financed our car a few years ago. They lost a $2,000 payment we made. They didn't allow us to have online banking because we wouldn't open a checking account with them. I was forced to drive to nearby towns to make the car payments. It was either that or pay by mail. Thank God I paid at the bank because I was able to have proof of my payment. After they harassed us for non payment we emailed them a copy of our receipts and just like that the calls ended. I never got a call back or a response to my email to find out what happened to my money in the first place. I couldn't wait to pay them off and be done with them. After that experience I laughed every time the teller would ask me to open an account with them. This place is shady shady shady.
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February 2020 by todd self storage
love the bank and the customer service!!
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January 2019 by LaTonya Lewis
Horrible service. Will be closing my account within the next 2 days thanks to Ronda Wilkins. They charge me fees without my knowledge.
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December 2017 by Rusty Ivey
Helpful, friendly staff.
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December 2016 by Pops Bike Shop
I have been a Regions. Customer for several years and never experienced the lack of competence and complete ignorance of this branch...
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October 2016 by Travis Tatum
Google shows them to be open on Saturday but....ya not open on Saturday for even an hour
