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October 2025 by Linda Hermann
Terrible. Pharmacist is very cold. I recently had surgery and was in terrible pain. I have used this pharmacy for over a year. I called to check on my prescription and was told I was a forger. I was shocked, I started to ask what was going on and she hung up on me. My Dr called and straithened it out. But they were very rude. My Dr said I would have to be a computer genius to forge a script. I was given no chance to ask questions. They have always treated me badly at this store every since there was a misunderstanding on when I could get a script fillled. Which they didnt explain to me for 3 months when I got finally upset. They always fill my scripts about 30 min before they close which I find to be very childish.
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September 2025 by Amy Gilbreath
Very clean store.
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August 2025 by Frank Porter
My first and last time to use this pharmacy. Both girls very rude and told me to wait until they are ready to open. This was at 9:20am. They are supposed to open at 9am. I will not be back. Ever!
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July 2025 by Thom Inman
The pharmacy manager is the problem - poor communicator and completely unempathetic - this from a grocery store that prides themselves on customer service. All the other pharmacy staff are first rate! The manager makes them all look bad.
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April 2025 by Art McGee
Great place...
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March 2025 by Michael Robinson
Pharmacy doesn't have a drive thru. Come on Tom Thumb nearly everyone has a drive thru even some mom and pop shops....
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May 2024 by S Huwitt
customer service is terrible and they are very very very very very slow
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February 2024 by Marc Ross
Gone down hill lately. Make it difficult to work with them. They say they call your doctor but on numerous times I ended up calling my doctor and they had not gotten any messages from the pharmacy.Text message notices are nice but expected these days.
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February 2024 by Bruce Bender
IF YOU NEED A PHARMACY THIS IS YOUR PLACE! NICKI! WHAT A NICE PERSON IN THIS CRAZY WORD! THIS YOUNG WOMAN IS SECOND TO NONE!!! SHE EXPLAINS WORKS WAY OVER THAN ALOT OF PEOPLE WOULD DO FOR YOU. TOMTHUMB IS LUCK TO HAVE HERE AND SO AM I. BRUCE BENDER MANSFIELD TEXAS
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January 2024 by Mark Jones
This pharmacy is not managed correctly. In the last few months they don’t have my prescriptions in stock. I have had to wait up to 2 weeks to get one. They will also tell you they will have your prescription ready in 2 hours without even checking to see if it is in stock and guess what. When I called they to check on the status. They apologize and say we don’t have it in stock. Don’t go here if you need a prescription any time soon. Bad management needs to train their employees to be honest not just say anything to get the customer off the phone. Go to a big chain pharmacy if you need your meds quickly.
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October 2023 by Scott Hensley
Never ever buy wines from this store. Half of the time they are spoiled. And, they will not exchange them. Period. Buyer beware. Take your money elsewhere
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October 2023 by David Gerba
Great experience. Always have my prescriptions available within one day. Good prices (way better than CVS and Kroger...no kidding).
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October 2023 by Sylvia Hill
I came to this Tom Thumb because they were the only ones that had my medication, I’ve been waiting since 1:30 so I came at 3:30 and explained to her I’m a lung transplant patient and I haven’t had my medication today and that I was in pain she said you gotta wait another 45 min, the tech look at her said she has to wait, I’m the customer and I’m here!!! The worst customer service ever , showed no empathy at all she needs to be retrained, I’m on anti rejection drug!!! I believe she did it because I was black!!!
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September 2023 by Roman Satur
If you think the Walgreens service stinks wait til you try this pharmacy. 0/10 recommend.
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May 2023 by Tammy Anderson
This pharmacist goes above and beyond for us every time we go in there, I love that we have found this hidden gem and have someone to trust!
