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April 2024 by Ronald Holt
At ed $50
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March 2024 by KH
My family enjoys shopping at this Tom Thumb. It is always clean and fully stocked in the items we need.The Deli and Bakery workers are always friendly and helpful.
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March 2024 by Chris Biggerstaff
Shopped here on Friday at 6:00 PM. The store was very picked over. They were out of many of the popular items. Only one check out was open with 4 customers waiting in line.
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March 2024 by Patti Baruxen
Very clean store with a great variety of food. Their ready to cook meal selection is very good.
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March 2024 by Ann N
I love Tom Thumb. It is clean and well managed . Merchandise is organized well, labeled, and easy to find.
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February 2024 by Matt Wesolowski (signmanmatt)
I wish I could post a picture of this box of Raisin Bran and they want $7.99 for it...so I say forget Tom Thumb!!
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January 2024 by Kelly Enderle
The last 3 times have have used the grocery pick up they have forgot a good portion of my items. I would be annoyed and not upset if the made sure to refund me EVERYTIME they did this... but they haven't. I was charged for 4 cases of soda, 2 cases of tea, and tp that I did not receive. I asked for a refund on those items and was denied. I do not like paying for things I did not get.I have ordered many times from here and never had a problem before. What ever changed... needs to go back.
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January 2024 by George Sternes
I recently had a fantastic shopping experience at Tom Thumb Grocery Store. The store boasts an impressive selection of both ethnic and American foods, catering to a diverse range of tastes. The clean and welcoming atmosphere added to the overall positive ambiance, making my shopping trip enjoyable. The associates at the registers were exceptionally friendly, and I appreciated the well-stocked shelves that made finding everything on my list a breeze. Highly recommend this store for its great variety, cleanliness, and friendly staff!
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December 2023 by Melissa Peckler
I had a long day and was very tired, but I needed to go to the grocery store. I had the best experience at Tom Thumb. Randy and others in the deli, were so pleasant. Sydney was a sweetheart in taking my groceries to the car. I felt refreshed after I finished. Santa knows if you've been naughty or nice.
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December 2023 by Jeff
I can’t wait until HEB opens. The deli at Tom Thumb is always so put out they have to help me.
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October 2023 by Ari Elle
I’m leaving a review solely based on the employees at the meat:seafood counter. Chanlen in particular since I read his name tag. He delivers exceptional service and I love to see him when I am there! He is very knowledgeable, polite, personable and patient. The epitome of what an employee should be and Tom Thumb needs more employees like him/them as a unit back in that department. The employees up front should take notes since they have more face to face with customers. Keep up the excellent customer service Chanlen! ?????
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August 2023 by Blythe
I have been a loyal customer of this store since I moved to Mansfield last year. I’m extremely disappointed to say that after my experience today, I don’t plan on coming back.Unfortunately, when I used the womens restroom at the back of the store and flushed the toilet I got DRENCHED by the water spraying from the pipe near the wall. DISGUSTING. It was so much water that the bathroom flooded. I cleaned myself off as best I could and went looking for someone to notify about the problem.The line at customer service was long so I flagged down an employee walking by. I told her what happened, and she responded that she would “let a manager know”. I was surprised at the lack of concern or apology, but tried to give her the benefit of the doubt as I went to check out.The friendly cashier at the checkout counter asked how I was doing. I told him that I had been better and started to explain what had happened (he at least had the decency to appear shocked). While I was talking I heard an annoyed voice to my right say “I said I’d tell a manager!”. It was the woman I had first reported my concern to.As I was leaving I witnessed the female employee speaking with a group of other employees. They were all laughing and staring at me and a woman in a black polo holding keys (I can only assume the manager?) was making fake vomiting motions and laughing and staring at me as I left the store.The entire, disgusting, experience was horrifying and humiliating.
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August 2023 by Adam Clarke
Love everything about this grocery store: great ppl & service, pharmacy and bakery! I needed a last minute cake with Grimace and they made it happen
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June 2023 by Lesley James
I was not very pleased in my visit recently. The produce was okay, I did spend sometime trying to find minced garlic. The bathrooms were decently clean but had a very overwhelming stench. I was very upset with the lady in charge behind the floral counter. The other employees could not help me and she was not helpful at all. She was very rude to me and had a tone about everything I asked. I felt as if she did not want to help me. It was hard to shop when they did not have much flowers to pick from. My cashier Taylor was very delightful, made my visit much better!! Overall I will be returning, but I am disappointed in this visit.
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June 2023 by Elisa Cole
I always find the produce well-stocked and great cuts of meat. It's a little more expensive, but the quality shows this. It does matter that there's a choice to do self-checkout or a friendly checker and bagger. Thank you, Tom Thumb!