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November 2022 by Jesse M M.
I went to Top nails and they were very nice however, it took sooo long and I wasn't happy with my nails. They are so thick, chipped, and not smooth on top. I also felt like I was holding my breathe the whole time. It smelt so toxic in there it gave me a headache! Don't recommend!!!!
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September 2022 by Chloe B.
Love love LOVE my nails from here! Super clean, kind, & fun people. They take the time to do the perfect shape, even asked how thin/thick I prefer my set, and did the design exactly how I imagined it! Definitely my new go-to salon!
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May 2022 by Logan S.
Loanne worked on my nails she did a wonderful job doing my fill. She treated me with great care and was super kind and pleasant to conversant with. The whole staff was super professional and I definitely will be back to get a mani or pedi. She also did the designs on my nails from scratch she's an amazing artist so everyone check out Loanne at Top nails!
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April 2022 by JB B.
Called ahead. Asked if I could come in around noon for a pedicure. No problem. Got there at 12:10. There were 2 people in chairs getting their nails done. 1 waiting in front of me. There were 2 employees. They sat me in my chair at 12:15. At 12:30 they asked if I wanted a water. I said sure. Nothing. At 1:05 apologized again. Asked if I wanted a water. Sure. Nothing. Finally at 1:20 she started on my feet. Asked if I wanted a water. I said sure. Nothing. Apparently sure means no thanks. Finally left at 1:55. Very mediocre pedicure and never did get a water. First and definitely last time I go here
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April 2022 by T H.
Made an appointment to get my nails done with Loanne @ 10am... she started right away. This was my first time there. I showed her a picture of what I wanted and she took it from there. She did an awesome job on my nails. I'm so happy to have found her... I highly recommend Loanne. I went back the next day and got a pedicure with Amy. She did a very good job... I was so relaxed and the soothing music almost put me to sleep... lol I will definitely be back...thanks
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March 2022 by Jocelyn C.
hate my nails. ladies left them thick and short, i came in here with my nails long. i asked for file only! and they filed them wayy too short! don't recommend this nail salon at alll! they took 2 hours to do my nails it was only dip! it shouldn't take this long for dip
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January 2022 by Elvia E.
Loved my relaxing pedicure and my nails looked so good. I'm new to the area and I'm so happy I found this spot.
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November 2021 by Anitra La'Trice
This week I was pleasantly surprised to know Loanne was back in the nail salon and working. She has been missed..she is such a joy to be around. Her work speaks for itself. I wouldn't want anyone in the salon, but her to do my nails. She is so talented and down to earth. She always delivers and exceeds my expectations when it comes to the latest designs in nail care. The environment was calm and wasn't busy at all. I was surprised because from 940am until 12noon , I was the only customer. I haven't been in a while, but since Loane has returned, I will begin coming more frequently
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October 2021 by Cindy C.
So I came here when I was new to nail stuff...and to be honest I still am. I had gel nails on and have never had them removed before...would just let them fall off naturally. This time one of the nail techs said they would remove them for me for free. I thought that was very nice of them. The lady took some tool and would just start quickly peeling it off. It hurt my nails and left them damage. I would wince and hand shook from the pain. I should have spoken up but thought this was how gel nails were professionally removed. I later told my friend about it who used to work in nails and she said that is not how gel nails are removed and they should have soaked it/wrapped my nails with some acetone and foil or something...not just peel it off. I have never been back to them and it's been a few years. Just wanted to let others know and also let the nail shop know.
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September 2021 by Litzy R.
Tracy is very rude.. she opened up my toe too much and did a cut in between my toes. I told her about it and she kept saying I already had the cut. & showed me that she was supposed to do that to clean in between the toes and she did it again. I won't be coming back to this place ever again.
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August 2021 by Google user
The absolute BEST place in Mansfield to get your manicure/pedicure! I have made the mistake of trying other shops when unable to get in for an appointment and ended up disappointed every time. If you want quality and beauty for a reasonable price, this is your spot. Top Spa is TOP NOTCH!
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August 2021 by Marybell E.
Terrible service and Tracy was very rude, she cut my sister n law when doing the pedicure and instead of apologizing she insisted she already had the cut and kept opening the toes making the cut bigger when we called to complain she said she didn't know who the manager was, to call back and she would find out the managers name, so we called back and was referred to Tri who did not help in any way she said she was out of town and there was nothing she could do. Had us send pictures of the toes and then never replied, no apology no discount no refund! Instead they were rude and very unprofessional. I do not recommend this place!
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July 2021 by Tiffany G.
I personally never complain about my nails if the tech messes up a smidge or if they don't turn out quite the way I thought it would, but I must say something about the nails I paid for this time. I payed $65 for this... the French tip of the nails are crooked and the butterflies aren't even centered right. I wouldn't mind paying that much if they would have looked right. Very disappointed and won't be going back.
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May 2021 by Donnier Griffin Daugherty
always get treated nicely at Top nails such a great atmosphere. and ALWAYS a great job on my hands and feet...
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May 2021 by Prescilla M.
First time I went to this nail salon, was great! I liked how my nails turned out. So I came back after 3 weeks. This time, I had the worst customer service experience. I had an appointment at 5pm. I got there probably 10 minutes earlier. They sat me down and a lady came and gave me the cotton soaked in acetone. About 20 minutes after, a group of 4 people came in. I overheard that they don't have an appointment but all 4 needed a pedicure. The owner or manager told them since they only have 2 people who can do pedicure that 2 of them will have to go first while the other 2 wait. They said that's ok. At this point all my old nail polish color are gone. So I finally tried to look at my color options. After a few minutes I looked up, and saw all 4 customers are sitting down and 3 of the nail techs are working on them, including the owner/ manager and the lady that I thought was supposed to do my nails. Long story short, they decided that the 4th nail tech, who is still doing someone else's manicure, to do my nails. At this point I've been there for almost an hour and would still have to wait for the nail tech to finish the other person's nails. Why do I have to wait when I got there first and I had an appointment?! I consider the way they handled the situation very rude and unfair! I walked away without getting my nails done. I would not recommend this place and not coming back here ever again!
