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July 2024 by Larry Tomlinson
My reservation got pushed back 2 hours by uhaul, when I wet to get the truck, the business was closed and the uhaul app didn't work properly so I went home. I got a new reservation time from uhaul and went o get the truck. This time there was another truck blocking my truck. It took another 30-40 minutes get a different truck . I was supposed to originally get my truck at 4:30pm and get it loaded that night. I didn't get my truck until 9:30pm so I wasn't able to get it loaded until the next day, which has now cost me time and extra money for my move that I really didn't have to spare.
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July 2024 by Teresa Jackson
While staff was friendly, wait was long and we were there a few minutes before our 9am pick up time. I had to put air in two tires not even a mile from pick up. Then had to put air again prior to getting done loading. Ended up having a blowout and being on side of the highway over 2 hours. This slowed me down and caused me not to be back in time to return before drop off location closed. I had to return this morning prior to work, causing both me and my wife to be late to work.
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March 2024 by Shauna M.
I reserved a pick-up truck for this location because I needed to move a single piece of furniture. When I arrived (15 minutes after my assigned pick-up time) the 2 young men working the counter said they didn't have a pick-up truck available. When I asked why I wasn't called, emailed or texted, they just shrugged. They said I could have a 10' box truck instead, stating "it is BIGGER" - no duh, but I don't want/need a bigger truck to pick-up 1 item. Realizing it was my only option, I agreed to the 10' truck, but literally had to insist that I get the same mileage rate AND comp the gas...the kid said, you'll need to talk to the Manager for that! My hour and a half rental cost me more because of this facilities inability to control it's inventory AND lack of customer service. I can see why you have a job posted! Please train the next kid a little better.
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November 2023 by Miguel Mares
Convenient location! Staff was very friendly and helpful! Customer service is definitely a priority here! The best looking storage/uhaul location by far!
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November 2023 by G.L. Parrish
Excellent customer experience. Highly recommend.
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November 2023 by Bill Long
The very best
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November 2023 by Gerald Parrish
Excellent customer experience. Highly recommend.
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May 2023 by Gina Garcia
I purchased 2 large TV moving boxes here. I called ahead to check inventory, the phone customer service was great, they set my order aside, and when I came to pay, they happily loaded the boxes for me and thanked me for my business. The building is squeaky clean and the help was knowledgeable, kind, friendly and welcoming!
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April 2023 by Gina Kriston
I purchased 2 large TV moving boxes here. I called ahead to check inventory, the phone customer service was great, they set my order aside, and when I came to pay, they happily loaded the boxes for me and thanked me for my business. The building is squeaky clean and the help was knowledgeable, kind, friendly and welcoming!
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August 2022 by Chris Pepperling
John and Daniel were courteous and professional. Thank you for the great service, will definitely be back.
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August 2022 by Churchill Christmas
Very clean facility and friendly staff. They are always very helpful.
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August 2021 by Jeff Spicoli
Had really solid service from Mathew today. They didnt have what I needed in stock but he helped me get it sorted at another location. Definitely give these guys a call if youre in need of uhaul services.
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May 2021 by Raymond Coombs
Very nice employees, a little shy on inventory, seriously 45% higher on boxes and supplies, definitely worth driving to GP corporate location, they sell at UHaul advertised prices.
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May 2021 by Travis McKenzie
Great place to rent moving trucks.
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May 2021 by Geraldo Zamora
No comment their website was down their whole system was down.