Walgreens on E Broad and off Miller in Mansfield, TX, serves the community with a variety of pharmacy and retail services. Customers frequently visit to refill prescriptions sent from their primary care doctors, and the process is generally straightforward, involving simple steps like providing basic information and an ID. The staff is praised for their helpfulness and professionalism, with one reviewer highlighting a staff member named McKenna who took extra time to provide detailed advice, demonstrating the pharmacy’s commitment to excellent customer service. The pharmacy’s hours are Monday through Friday from 8am to 1:30pm and 2pm to 10pm, Saturday from 9am to 1:30pm and 2pm to 6pm, and Sunday from 10am to 1:30pm and 2pm to 6pm, with a short lunch break from 1:30 to 2:00pm. During these hours, staff members often go above and beyond, such as carrying heavy items or assisting customers with mobility issues, showing genuine care and kindness. Customers appreciate that the staff takes time to answer questions about medicines, verify prices, and ensure customers are satisfied with their purchases, which helps keep the community healthy and happy. While most experiences are positive, some safety concerns were raised about suspicious behavior in the store, with staff stepping in to ensure safety and escort customers out when needed. Overall, Walgreens Mansfield is recognized for its friendly staff, reliable service, and dedication to customer well-being.
I am a terminal cancer patient and these a-holes are refusing to fill my pain rx! NEVER using walgreens for anything EVER again.
December 2024
I’ve been trying to call the pharmacy multiple times, and each time they attempt to connect me, they hang up. I’ve called three times now, and no one seems to answer the phone. I know it’s not that busy over there, so this is really frustrating. What happened to answering the phone and providing customer service?... read full comment
November 2024
Pharmacy is horrible! If I could rate a “0” I totally would have. Trust, Care, Innovation, Partnership, Dedication, Embracing diversity, and Making a difference…..keep trying!
