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January 2024 by Genina Torres
Every single time I come here, the wait is egregious. I came today to change out one tire. Mind you, they have a new policy that says you have to set an appointment which means you can no longer drive up for service. We had an appointment set for 3:00 p.m. and we pulled up about 2:45 p.m. fully expecting to have to wait. We decided we would shop around take our time. The tech said it would take about an hour and a half and we said okay that's fine. It is now almost 2 hours later and the car hasn't even been pulled into the bay or checked in. There have been zero updates in the app and no communication about how long it's going to take. What is the purpose of setting an appointment if they don't even honor your time but you need to honor their schedule. Then when you call them and complain they really don't care. You can look through the window and see several of them just conversating and moving like turtles. And to top it off you get to sit in the waiting area listening to their woke commercials. Over Walmart and their terrible service
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November 2023 by Jessica Ozoude
Awesome service. A mechanic by the name of Jackson was so nice to me and helpful with my low tire pressure issue. I appreciate his kindness although he and another mechanic were backed up on work; he took the time to meet with me in a timely manner with a pleasant attitude.
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November 2023 by Gabriela Hoo-Fatt
This location helped and informed me on the mechanics of my car. Other facilities in the nearby area didn’t care to hear me in regards to the damages done by other negligent oil change facilities in Mansfield. This Walmart location took the the time and gave me recommendations on my car and actually cared for my safety and my car. Shout out to Corey and Robert!
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September 2023 by huy tran
It the worst auto center in the u.s. it takes me over 6 hrs for tires changed and oil changed. Can you believed it. I got here about 1pm and they did finish whenever they almost close the store. Never come hereServices: Tires
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September 2023 by J'ai Holliday
What I thought would be an affordable service turned out to be a cheap frustration. The employees spent more time socializing than servicing cars, & once my oil change was done I discovered they put the wrong oil in my car. I explained this to the register employee, yet they refused to do anything about it.Never again…
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September 2023 by Huy T.
wait for over 5 hrs. and it is not done for oil change and tire replacing. the employees dont care. worst place for auto in the us
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August 2023 by Chance “NERD²” Slater
I had a set appointment and rather than honoring that, they chose to cancel my appointment all together because their techs left. Whether the techs leave or not should not be a penalty against the customer with a set appointment. 0/10 would not recommend.Service: Tires
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July 2023 by David Wooddell
Took 2 hrs to change 1 tire I had to bust lug nut my self with electric impact with 1 bar on the battery then the manager wants to have a attitude definitely won't be going back to auto service
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July 2023 by Erik Kluetz
This is really the best Walmart Auto Care Center I’ve ever used. They actually answer their phone, they take appointments, they honor warranties and the staff is great. John is especially helpful but everyone here goes out of their way to help.
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June 2023 by Davion P.
Alakazam alakazu bibity bobity boopTruck never leaked oil but now it does with only the help of this place
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June 2023 by John Ha
Be careful when you come here there was this teenage kid that was there helping with oil changes and I couldn't believe walmart would let someone with no experience or not having any understanding of oil changes to touch customer cars in anyway but they did this kid had no idea of resetting oil light but i won't criticize him for that but it's easy just you tube but I will criticize him for forgetting to replace my oil sticker and after I brought it up to the manager all he did was yell at the kid saying "how many times I told you to remember to change the sticker and the next time you forget I will put you in time out" WOW really?? The manager didn't even apologize or even looked at me and when the kid eventually replaced my oil sticker guess what happened?? He did it wrong he wrote down the same mileage that I was originally on my car when I brought it in so my next due date for another oil change is the same day that I got it changed and the kid was very nervous that is not a good sign to have a nervous kid with no experience working on your car he has no business being underneath any customers car hood this was a very disappointing experience and made me not trust this walmart for anything auto anymore
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May 2023 by DeAndre Henderson
Korey, Shanice and John were great. They were pleasant to talk with and thorough in their explanation.
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April 2023 by Neecie Beard
Professional, Accurate and Reliable! I have made this Walmart Auto Care Ctr. my choice for auto repair/maintenance. Thanks!
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April 2023 by Miranda Stephens
Had a app. For tire change one person in front of me 2 hrs later they are still working on the one that had an app. An hour ahead of me
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March 2023 by Jose Irlanda
I just sst at the walmart automotive for 35min ...in front of the oil change entrance and no one said a word till I got out and ask how long and they tell me 45 freaking minutes just for oil change...?♂️?♂️ u coudnt just tell me that from the begining for I could of just drove off.. bad customer service