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January 2026 by ashley noe
The service technician did not order correct parts on my vehicle and did not call to inform me of the wrong parts he was going to have installed. My vehicle is High Velocity Yellow and the paint colors did not match. Anyone with a set of eyes can see that they used a Grey primer and it bleed thru the yellow causing the paint to be green. The manager has been informed of the issues and has not done anything to make it correct.
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December 2025 by Kathy Wilburn
I absolutely 100% love caliber collision in marble falls. They fixed my car in a very timely manner and did such a fantastic job. They even washed it and cleaned it for me. How precious. I highly highly recommend them
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December 2025 by Chris Feller
I've had my truck and my wife's car done here after hitting a deer, both experiences were top notch. Excellent customer service, great work and FAST turnaround!
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December 2025 by Dennis Bushnell
Very please with every aspect of service from the initial contact through the completion of the project. No issues and would use Caliber - Marble Falls again if the need arises.
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November 2025 by Robert Green
Had my wife’s car repaired after a deer strike. Service was terrific great communication and actually finished ahead of schedule!!! Now they have my truck as well for the same thing just weeks apart. So far the same excellent service and communication.
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November 2025 by Leo Sanchez
Can't say enough good things about how Manuel Cortez took care of us. He we above and beyond to make sure everything was perfect and even had it done earlier than expected. We appreciate Manny and all the staff for everything they did.
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November 2025 by Randy Selman
Did a great job and Cord was my direct representative and he did great with communicating the status and final walk down when turning my car.
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November 2025 by Edna Dunger
Great repair job after a deer ran into my vehicle.
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October 2025 by Megan Ward
They've always provided excellent service and a quick turnaround for repairs
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October 2025 by rustey ward
Great staff and service
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October 2025 by Sharon Diehl
They kept me so informed every step of the way, car looked awesome and loved the employees!
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October 2025 by Georgina Garcia
Very good service and people friendly
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October 2025 by Alfred Hallmark
Made 2 trips & still didn't get a damage appraisal. Was told unofficially that my vehicle would probably be totalled, but would not be able to get the appraisal until July!
Would have to leave the car with them for 2 days, just for the inspection.
Not satisfied & will be getting back in touch with Alstate. Another repair company could have given me an estimate in about 2 hours, but I opted to follow Alstate's instructions.
Not satisfactory at all. Attached is the only thing I was able to find out.
A wasted 70 mile trip.
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September 2025 by Gladys Tynes
They are the BEST! Fast, efficient, extremely skilled, and honest.
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September 2025 by Al Taska
Great work and customer service!