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May 2023 by DB C.
Today I got here a little early for curbside so I called to find out where I should pick it up. I talked to Jeff and he said that he could help get it out anyway.Out of stock on some copper wire, but he had good suggestions about that too. Anyhow, I figured he was busy, but he took time to help, that's why I've given the store 5 rating.I shop at the store a lot and most the time I get pretty good service. Not all the time. But today was really good.
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April 2023 by Bonnie M.
Robin in paint is so helpful. I've brought in several things to color match, and she always takes the time to make sure it comes out right. She is very friendly and knowledgeable. I try to make sure to come in when she's working because she's the best!
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August 2022 by bonnie Gage
Rented a tile saw/ cutter, man was very helpful.Bought some tile, but had lots of trouble getting help to lift onto cart. Seems everyone has some kind of injury and helpers need help.At least they found someone young and strong enough to put in my car.
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July 2022 by James U.
Home Depot managers please take notice. Customers can not buy products locked up if they can not get someone to open the case. I understand why the tools are locked up. I have no problem with this practice. I can only think of two possibilities. Either you don't have enough people to cover the needs of the business or the people you have could not care less. The result? No sale.
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June 2022 by Cathy K
Great experience with the rental truck. Tool rental people who checked the truck in and out were awesome!
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November 2021 by Clint M.
You have to recommend this place, where else are you going to get your building supplies in a large box store. There is a competitor across town but for me this is a whole lot closer. The problem with this Home Depot has always been that they are too small. I've complained and complained about the lack of some things that a full-size Home Depot would carry. So when you come here just know that your choices will be limited and they may not have exactly what you need. Their lumber is decent, here lately they have gotten a lot of inferior 2x4's that are extremely rough cut. I think this is an attempt to get a cheaper wood for people who are complaining about the price of wood. The problem with this is it's treated and you only want to use it as a structural member for an outside deck because they are so horrible you would not wanna put them where they can be seen. All that being said there still a lot closer than driving into Austin. They have a way better selection than the smaller stores in town. I have been able to rent tools and machinery from them and once again the selection is slim and they don't have exactly what I need but I have no other alternative. In my opinion they should tear the store down and build a full-size Home Depot and carry everything I come to expect when I walk into a Home Depot. I should also mention it's not always easy to find help if you need it. That being said when someone walks past you they generally always ask you "do you need any help?" But they have to walk past you first and they're not that easy to find when you need them.
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October 2021 by Terry S.
some woman who's scanning someone's items tells me to get in the self-checkout line..so that pissed me off, since I don't do self-checkout...so I set my box of nails on the counter while the other girl is standing next to someone BS'ing, and don't see us...so after my grumbling, I start to walk out when the girl sees me and comes over to assist...can't say I won't be back but get your s....together....
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September 2021 by Mike Garcia
I feel ripped off that I chose a day rent and only used it for 8 hours but paid full price. I feel like I should of chose a 4 hour and extended the stay. I'm not sure what's cheaper.The people working the tool rental are NOT friendly. Both the AM guy and the PM guy. We got there before opening and was looking to rent an excavator, as we looked it over to see if itd work, an employee walks up and tells us we cant be looking at them and we had to come inside to the counter - at before opening.In the PM the guy was also having a bad tone with another couple looking to rent. We went to park the equipment thinking that was right to do, he raised his voice that he needed it at the door first. As we moved the equipment to the door, someone took up a parking spot right infront of the space he wanted to park it, which made it difficult. In which he also was very picky on the parking, instead of just choosing another empty space that didnt have a parked vehicle right infront of the space.We probably will choose another rental company next time. Their selection is also limited, and the website was misleading on what they really had.
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September 2021 by Eric In Palm Coast
Good assortment of tools and equipment. I've rented a motorized plumbing snake and a two-man post hole digger at this location. Better prices than other nearby rental places.
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August 2021 by Michael Garcia
I feel ripped off that I chose a day rent and only used it for 8 hours but paid full price. I feel like I should of chose a 4 hour and extended the stay. I'm not sure what's cheaper.The people working the tool rental are NOT friendly. Both the AM guy and the PM guy. We got there before opening and was looking to rent an excavator, as we looked it over to see if itd work, an employee walks up and tells us we cant be looking at them and we had to come inside to the counter - at before opening.In the PM the guy was also having a bad tone with another couple looking to rent. We went to park the equipment thinking that was right to do, he raised his voice that he needed it at the door first. As we moved the equipment to the door, someone took up a parking spot right infront of the space he wanted to park it, which made it difficult. In which he also was very picky on the parking, instead of just choosing another empty space that didnt have a parked vehicle right infront of the space.We probably will choose another rental company next time. Their selection is also limited, and the website was misleading on what they really had.
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December 2020 by Eric In Lampasas
Good assortment of tools and equipment. I've rented a motorized plumbing snake and a two-man post hole digger at this location. Better prices than other nearby rental places.
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March 2020 by Elke Skinner
Not happy at all with this store
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November 2019 by Nicholas James
The workshops they offer for everyone.
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July 2019 by David Custer
You all should learn to treat veterans better!!! It is a shame the way I was treated by one of your managers today. I know one thing - because of this I will never buy anything at your store again and never use your company for anything else. I will be canceling my order and taking it to Lowe's where they appreciate veterans and done hassle them. You should have your GM get in touch with me!!!
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May 2019 by Jake McCoy
This is the most amazing home depot I've ever been to. Seriously. I guess because it's out in rancher land, and those boys don't put up with junk. Very clean, well organized and the staff were extremely knowledgeable and friendly. I found it astonishing that I was in a home depot. Seriously. The home depot home office should use this location as a standard for all their locations.