United States Postal Service
Post OfficesHours:
1212 N U.S. Hwy 281, Marble Falls TX 78654 Hours
About United States Postal Service
The United States Postal Service is a very busy government-run business. The people are nice and helpful, and they do not dismiss you. Customers can usually talk to somebody about a problem. Many have had great experiences, with no problems, especially for services like passport renewal. However, it is important to bring passport photos as they cannot take them on site. Sometimes there are frustrations. The phone may not be answered despite a voice message saying to hold, forcing visits in person. Issues with mail can occur, such as personal documents going missing for over a month with little help. Occasionally, packages may be left on top of a mailbox on a busy road, leading to theft, though this is rare. Typically, a notice is left so packages can be picked up at the post office directly, which works well. While service is not always handled to a customer's liking, the employees have always seemed to try and help the best they can. One very kind and helpful employee in particular was noted for taking time to solve a problem when others would not, surpassing others who have worked there for years.
Most Recent Reviews
May 2026
USPS crew went above and beyond for our family, we certainly appreciate their hard work.
October 2025
I have medications delivered by mail. Twice the tracking numbers show the medication has been delivered but it wasn’t. This is unacceptable as these are medications I need on a daily basis. I called the post office and I was told they would investigate but nobody ever gets back to me.
April 2025
Just a little heads up if you’re coming for your passport application to please bring photos with you as they cannot take photos on site they will direct you to Walgreens across the way which can take extra time. Little frustrating but hopefully this helps somebody else.
More Comments(88)
Nearest USPS Stores
- Marble Falls, Texas
