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March 2024 by E Davis
Went in to buy a pistol in Marshall , was on my headset on the phone, as I pull out my phone to hang up, the employee started saying “Sir,,,Sir,,,Sir you can’t be on the phone on here and you are not allowed to take any pictures!” So I said I will stay on the phone and you lost a sale. Please keep in mind there are not any notifications saying this can’t be done. Over all, if they would have offered me the gun at 1/2 price I still wouldn’t give them my money!
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January 2024 by Doris Sanders
All the employees have good customer service, but Ms. Kathy is the superstar of the Pawn shop.
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May 2023 by robert reyna
I would like to say thank you to Tecola for an awesome experience the other day and working with me and giving me a great deal on a firearm. I thank you very much for taking care of this disabled veteran with such dignity and respect through your professionalismI immensely appreciate you, and I always look forward to stopping by at your pawnshop.Stop by and let Tecola and her staff help you with all your needs with an assortment of goods at great prices
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October 2022 by victoria burns
The Manger was rude and out of line just because I was asking questions and not knowing that they were busy because the 3rd of the month. By the way Ms Kathy you were great you're the only reason we keep coming back ♥️ that smile will brighten ? up anybody day
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November 2021 by Jason Jones
I love the ladies that work there. Miss Kathy is my favorite she always works with me and has excellent customer service
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October 2020 by Bobby Fleming
They are selling used items for more than they cost new. Please contact the manager and file a complaint over this. They advertise on Facebook marketplace.
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June 2020 by Brigette Gunter
...good deals and willing to negotiate on what u want to purchase... love this shop. !!!
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October 2019 by Bobby Tiller
I've always been treated very well and theirs no racism going on there . A good place too shop and Kathy is a great sales lady.
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October 2019 by Vince Willard
Thanks For Running An Honest Business And Being Fair With Your Sales Please Keep It Up Y'all Are Doing A Great Job
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September 2019 by Joshua Thompson
They lied about the equipment I got. One thing I guess was truthful. But They would not take it back after I told them that it was way worse then what they said was wrong with it. They apparently sell you stuff they know is messed up and don't care. Will not recommend this place to my worst enemy.
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July 2019 by Irma Hicks
Well from my visites to this shop I've seen a pure racism from their female manger. The blonde haired lady and from that male Chris. We took two items in and was turned down. My husband who is African American ask our friends Misty and her husband to try and see what would happen. An wat do you know. The Chris guy took it. So just beware when dealing with this shop. They are very racist in doing business....
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January 2018 by Alisha Canela
The manager there is rude and arrogant. She is miss informed of the gun laws in the State of Texas and refuses to let legal gun owners purchase guns from them because she doesn't like them. You have to hand over your id to look at a piece of jewelry. Very poor customer service.
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August 2017 by Jimmy Monasco
They deserve a negative rating
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February 2017 by Kimberly Chapman
Been dealing with them for a long time have had great experience with them and they stand by their deals.
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January 2014 by Amanda High
Nothing short of great deals and outstanding friendly service..even during the holiday rush. With teammembers like Kathy and Nancy, no wonder its a success! Two 10k rings under $75, I always come back to their sales
