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April 2024 by Clara Graves
Food and service was great.
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April 2024 by Melinda Barnes
I won't ever return here.....the supposedly loaded mac&cheese was nearly $7......and a half serving....
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April 2024 by Abe Fehr
Service is not good. Food is usually good. They are bad at service tho.
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April 2024 by see52766
The Tripper Dipper combo was an excellent deal. Unfortunately they were out of the mozzarella sticks. Service was definitely with a smile. Although it was packed I still enjoyed myself and the atmosphere of my company. Will return soon as soon as I make some overtime.
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March 2024 by Haley Hays
Much better in recently. Have had bad experiences in the past. However, the last several times we've been have been very good.
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March 2024 by David Cheatham
Hadn't been there in a while. Ribs were a little dry. Service was really
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February 2024 by L & W Watson
I wanted to share my horrible experience that I just had at this location. My server was great. She was very attentive, we had a rather large party of 12. When they brought the food out instead of putting the serving tray at a nearby table the server used the ledge of the window to hold the tray. Well the tray slipped and food fell. Across me. I had ranch dressing across the side if my clothing. I had oranges in my shoes. I had to and broken glass. I had to go to the restroom to wash it off my clothing and there were no paper towels in the restroom. They gave me 10.00 gift card for Chili's. This doesn't even cover my dry cleaning.
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February 2024 by Rick Miller
Best hamburger have had in a long time. Waitress behind the bar was great. Food came out hot and fast. Chips, salsa was all good.
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February 2024 by Kimberly Shelton
We use to love chillis in Marshall until recently! The last several times we've went the service has been HORRIBLE! The girl there with pink hair and gauging in her ear, was probably THE WORST waitress I've ever seen. She acted like she hated her job. She took our order and we never seen her again. The manager had to fill ours and many other people's drinks up. Then, we was sitting there for like 30 min waiting on her to come get the money as well as another family beside us and instead, she sat down behind us and started playing a game on her tablet! If she's your waitress, I'd go ahead a request a new one! And then when I asked someone else for help, she got mad and got an attitude, snatched the money and then slammed our change down on the table and walked off! She needs to be FIRED for how she treated her customers who WAS going to give a good tip! I've given people $20 tips on how good their service is and Chillis is our favorite restaurant and only place we usually eat at. From now on, we will go to Kilgore instead!
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February 2024 by Linda Heath
My Husband and I decided to have dinner. At our local Chili's last week. We sat down and looked over the menu to make our choice.We each ordered the 3 for 10.99. My Husband was brought his chips and salsa promptly. I waited on my soup entre. I eventually had to call the waitress back to our table to ask about my entre. She said she would check. About 10 minutes passed. It was finally brought to our table. She then came back to ask us.... What did you both order? I guess I left your order on another table. She never apologized for theinconvenience. Meanwhile others who came in after us were being served. My Husband was never asked if he wanted a refill on chips and salsa. Totally terrible experience.
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January 2024 by alberta may
Terrible salty
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January 2024 by Louis Oswalt
Lot better this time. Sat at bar again. RJ, the bartender was on top of everything. Only issues were the kitchen brought out wrong food to customers which was quickly fixed and forgot my extra ranch, but again, quickly fixed.
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December 2023 by James Ford
Just a quick note. The service is generally great. The "atmosphere" is typical of a Chili's anywhere. The food is awful. Avoid anything fried, which is a good portion of the menu. My chicken strips and fries tasted like they were fried in near rancid, burnt cooking oil. I couldn't finish my meal.Additionally, the floors and bathrooms were disgusting. Cleanliness is not a value of this particular franchise and only magnifies the poor experience you're likely to encounter.There are several Chili's across the U.S. that have a much better reputation for the Chili's product. It's Chili's... I get it. You're not going to walk away being proud of what you ate. That does not mean you should expect to receive cold food that was prepared by disgustingly bitter cooking methods. In this regard, this particular franchise is subpar and a horrible representation of the brand.
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December 2023 by Beverly Bowser
I did curbside and got my order in five minutes! My server was polite and swift! He even refused his tip. I made him take it anyway! He deserved it!
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November 2023 by Destini R.
Great customer service and fast service. Delicious sweet tea. I was grateful they accommodated my eating habits. Kudos staff! Nice atmosphere to enjoy food and conversation with family and/or friends. Capability to watch sports as well.
