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January 2023 by Tiffany S.
They have what you're looking for a little bit of everything but the best part is the cashier who works the front with short red hair she's just so upbeat cheerful relatable and above all extremely kind and patient. I come to this store because of the cashier but also because they give me coupons to come back.
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June 2021 by Lanita M.
Never in my life have I had someone talk to me like the pharmacist at 400 E End Blvd North in Marshall Tx named Inoussa did. He is extremely rude and will cut you off mid sentence. I needed help transferring our prescriptions from Fort Worth to this location and neither he nor his supervisor the head pharmacist is willing to help. He needs to be fired for the way he treats customers. I have worked in customer service more than 25 yrs and I would never speak to anyone the way he spoke to me. Furthermore my husband overheard the conversation and said he was treated the same way by the head pharmacist. We will be pulling all our prescriptions out of CVS and going somewhere else all because of the type of service that is clearly being given to anyone using this location.
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February 2020 by K. B
There’s too many specific problems to name, but LITERALLY every time I think about cvs there’s a problem. Especially this specific cvs. Most of the other ones are tolerable but this location has some serious problems
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December 2019 by Emily S
I came to CVS to pick up a prescription. I was nice and friendly from the start. The pharmacist seemed irritated from the moment I walked up to the counter and acted like I was a burden for coming to get my prescription. I wanted to use my discount card but he said it already had a discount on it...my discount would have been $5 cheaper than whatever discount they'd put on there. But, because he seemed to be in such a bad mood, I didn't even bother trying to make him change it to my card and just let it go. Apparently when checking out I took too long, because he yelled at me very sharply to "PUSH THE BUTTON". Very unprofessional, and honestly a little frightening to be yelled at in that manner, especially so unexpectedly. After I finished paying, he handed me the bag and walked off without a word. Highly unprofessional to be yelling at customers and treating them like they're a burden for picking up a prescription, which is literally his job to handle. I won't be back.
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December 2019 by Emily S.
I came to CVS to pick up a prescription. I was nice and friendly from the start. The pharmacist seemed irritated from the moment I walked up to the counter and acted like I was a burden for coming to get my prescription. I wanted to use my discount card but he said it already had a discount on it...my discount would have been $5 cheaper than whatever discount they'd put on there. But, because he seemed to be in such a bad mood, I didn't even bother trying to make him change it to my card and just let it go. Apparently when checking out I took too long, because he yelled at me very sharply to "PUSH THE BUTTON". Very unprofessional, and honestly a little frightening to be yelled at in that manner, especially so unexpectedly. After I finished paying, he handed me the bag and walked off without a word. Highly unprofessional to be yelling at customers and treating them like they're a burden for picking up a prescription, which is literally his job to handle. I won't be back.
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November 2019 by Jane Ogden
Took an hour for a flu shot. Long lines. Had to wait in a filthy,, stinky corner for the shot
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August 2019 by Dannielle Molesworth
I have been using this location now for over 6 months, every month there has been a complication with my scripts, the staff display an unwillingness to help while being rude when you question anything. They are always right, it's always someone else's fault or error and heaven forbid should they go out of their way to help a customer out!
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August 2019 by Craig B.
I want to start with saying I love CVS. Every one I have been in has been clean and neat and then I stumbled into this nightmare. I thought it was a gag at first. There was blood on the floor along with trash and popcorn and all sorts of disgusting nonsense. They need to shut it down, deep clean and maybe reopen in a year or two, once the bed bugs have been fumigated. Seriously, nasty cvs. No way upper management knows or visits.
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June 2019 by Marshall Person
Horrible Customer service. The pharmacist specifically, just a rude man.
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April 2019 by T. Chibo
My daughter goes to school in Marshall, and I live in Houston. The pharmacist and staff have been incredibly accommodating in transferring prescriptions, contacting physicians, etc. They have expedited filling prescriptions, walked us through confusing insurance matters, and taken all around good care of my daughter. I am truly grateful, both to them and for them.
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March 2019 by Joy Madewell
The service is really bad. They really need better people to wait on people. I had a prescription there since Thursday and just today am able to get it . I grant you part of the wait was doctor's office but today the Hispanic girls was just not caring.
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January 2019 by Emily Smith
I just moved back to Texas from Pennsylvania, and I remember and understand that things move at a slower pace (which I do appreciate, do not get me wrong) but everything else down south does move faster than dead, except for CVS in Marshall. And Heaven help you if you call to speak to someone in pharmacy - you'll be left on hold forever, and while initially the music that plays on the phone is real pretty, it repeats over and over and over, to the point that after a half hour on hold (yes, it happened a couple of minutes ago, literally 30 minutes and 38 seconds on hold) you can foresee a situation only comparable to The Shining about to take place if you have to listen to that hold music any longer. From now on, my family will be getting their medications elsewhere.
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December 2018 by Dea Ann Grigsby
Love the staff and the store.
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October 2018 by Dominecia Rudd
Slowest pharmacy ever. The lady working the window said 35min wait. We decided to wait. Then another 30min turned into another hour. I finally spoke to the pharmacist who pulled the order immediately and filled. I'll try another pharmacy.
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September 2018 by John Warren
What kinda pharmacist questions what your doctor writes. Do your job. Let my doctor do his.