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April 2024 by Richard Lawrence
The person that answered the phone in the pharmacy was rude, sarcastic, and condescending
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April 2024 by Matthew Adams
No experience with the pharmacy but the floor employees were very helpful and patient.
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January 2024 by Ed Smith
Pharmacist is rude. I walked in for a vaccine, and was told they only accepted appointments. So I called a few days later to make an appointment, and they said they weren't taking appointments anymore, only walk ins. I went back as a walk in and the pharmacist scolded me and told me to make an appointment, so I went to Walgreens without any problem.
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November 2023 by Judy Norred
This pharmacist is a real jerk. He treats you like you are dirt. If you ask him a a question he is rude. If you call him and ask him to look up a medication and tell you the price he hangs up on you. I have been a CVS customer for years but I am changing to Walgreen. I wish I could give this CVS -1 Star.
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October 2023 by Judy N.
The pharmacist here is a real jerk. He treats you like you are dirt. If you call with a question he is rude. If you ask him to look up a medication for you he hangs up on you because he can't be bothered. I have been a CVS customer for years but I am changing to Walgreens. I wish I could give a negative 1star.
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October 2023 by Rene
Rude and disrespectful
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September 2023 by Shirley Cage
CVS has almost anything one would need. Excellent pharmacy.
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August 2023 by Emily Hardy
Needed to pickup a prescription for my daughter, usually go to Longview but happened to be in Marshall so I thought I would get it transfered over. After speaking with them on the phone and in person, they were unable to find her in their system, I called over to Longview and had them transfer it. When I went to pick it up later, they still couldn't find a record of it and told us we were wrong, that they had to ask for the transfer even though Marshall had told us we had to get Longview to transfer it because they couldnt find it. Sounds confusing right? Wish that was the end. 2 hours later and wishing I had driven out to Longview, we are still without the prescription and found this pharmacy to be very rude and disorganized. Will not be back, learned my lesson.
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August 2023 by Robin Boyd
Jasmine needs a raise. Her people skills are on point! She's the reason I gave 4 stars instead of 1....actually she's the reason I'm giving CVS another chance!?
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May 2023 by Tanner McGee
Ladies at the window areRude about 99% of the time. Any question you have is met with a defensive “it’s not our fault”. I used their system to put in a refill request and about ten hours later hadn’t heard anything so I drove up there. Apparently you can ask for a refill before it is able to be re-filled which would be the fault of the website and not the consumer. When I spoke to the main pharmacist about the confusion the lady working the window said “he’s just trying to get his refill as early as possible.” Basically calling me an addict to my face. The refill request was also only one day early. I would leave a zero if I could
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February 2023 by Joy Madewell
Manager(Daniel) is great, and most of employees.
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January 2023 by Tiffany S.
They have what you're looking for a little bit of everything but the best part is the cashier who works the front with short red hair she's just so upbeat cheerful relatable and above all extremely kind and patient. I come to this store because of the cashier but also because they give me coupons to come back.
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December 2022 by Jessica Johnson
CVS in Marshall is great. The pharmacy staff tries to put your name with your face. If you haven't picked up your prescription, they call to check on you. I love them.
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December 2022 by Aaron Copperberg
I’ve never had a bad experience at this pharmacy, but I’ve only ever used them for flu and COVID vaccinations. The store clerks are all great though—way better than anywhere else I’ve been in town or in the area.
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December 2022 by Richard Snyder
I stopped to get a transfer from my CVS in NC and I was in and out in25 min. great service
