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February 2024 by Holly Marie
Hands down the nicest people. I've been having a hard time and today they blessed me! I am very thankful for the act of kindness.
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October 2023 by Eliza Torres
We put out things on hold one day and we came back to pay the same day and guess what they put our clothes back please fix this problem and we will leave a great review.
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August 2023 by Samuel page
Found shirt on mannequin guy was rude said wasn't for sale won't be back!! Any store that sales clothing and won't sell you a used shirt is a loser of a store do not shop here!!!!
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May 2023 by Kat Greer
They have dollar tree plates for $4 a piece and I am so done with goodwill.
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March 2023 by Cassie Barnett
As I walk in, i hear the "manager" Stephanie, talking to the employees about how jacked up their store is and she doesn't know how they'll ever get it straightened out, I proceed to search through the racks of unorganized clothing until I find 4 or 5 pairs of shorts that actually fit. Get to the register and the ONE pair of denim shorts that fit, doesn't have a tag. So she proceeds to tell me that she can't ring them up and they have to go to the back and come back out later. I practically beg to buy them. She refuses. So long story short, if you do happen to find something in this effed up store that you want, don't count on walking out of the store with it. Worst store and employees ever. It's been bad for awhile. But now, it's really bad. Won't be back. I'll drive 30 miles to Shreveport goodwill first. Shame on you Stephanie, the "manager". Goodwill should be a better experience. ?
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August 2022 by Carol Mauk
The boy was really sweet and helpful but a lot of things did not have tags.on plus side did not know that i got a senior
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July 2022 by brandon leffall
The workers at this particular store in Marshall, Tx does not realize that it is a 2nd hand store. I took a full size bed that was in great shape and they refused to take it. I also tried to donate a nice fabric chair and they refused to take it as well. If you are trying to donate any items in the Marshall area Hopes Closet and the Thrift store are excellent alternatives to Goodwill. ??? The 1 ⭐ is only due to the fact I had to give it to publicly post this.
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February 2022 by Andino Polini
Always a good experience Bought a few pairs ofJeans.Always good quality stuff!
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February 2022 by William Platt
This is not the Goodwill of old. This store is poorly stocked and crazy overpriced. There is a competitor over by Kroger. Go there.
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November 2021 by Roy Minton
I have been here numerous times and have always had a positive experience until today. I understand people who believe in the mask thing, but I've had my nose crushed with multiple surgeries to correct and still can't breathe normally.The young man said I needed a mask and I replied that I had a legal medical exemption. He said it didn't matter and I needed a mask. I told him it was against the law and we turned to leave. We had a courteous parting with pleasantries and I can't fault him for following orders.Downside is that I was denied service with a legally allowed medical condition. Of all businesses of public accommodation that discriminate against disabilities, I would never have expected this from Goodwill.Those following the law should follow the law, rather than use it to pick and choose who you discriminate against. A smart class action lawyer should be correcting these discriminatory practices.
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October 2021 by Elice McNeely
Clean, friendly staff.
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October 2021 by Brandon Bojarski
Hard goods and electronics are ridiculously priced, it’s a whole other level of rip off. As someone going in for online retail I’m cross referencing prices with eBay and Amazon. 17/20 items I cross referenced were higher cost in this goodwill than online (even including the shipping cost). Clothing seemed reasonable, at least the brief look I took at a few sections.Don’t recommend for anything other than clothes. Clothing return policy was decent is the only reason why it’s getting 2/5 instead of 1/5.
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October 2021 by Big Mike
The manager refuses service to anyone without kn 95 mask
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September 2021 by Rebecca Strutton
Went to apply for a position and the assistant manager told me I was too scrawny to do the work. Never been called scrawny a day in my life. Also she said who sent you ?? and I said that there is a sign on the door literally advertising help wanted. ?
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September 2021 by Corey Woodward
The assistant manager was incredibly rude and when I asked about an item without a tag, they literally took the item from my hands and said, well this item will have to go to the back to be tagged and there isn't anyone who can price it (When there was a similar item with a tag a price could have been used)... Will not be back
