Hibbett Sports has friendly and helpful staff who provide good customer service. Customers appreciate the staff's assistance, especially at checkout and when finding the right sizes. The store is well-organized with enough space and a calm atmosphere, making shopping pleasant. While some staff members could smile more and a bit more variety in clothing and sizes would be welcomed, overall, visitors have positive experiences and plan to return. The store offers a welcoming environment with attentive service.
Amazing customer service! We drove from Shreveport just so we can get better service. We have 3 Hibbett Sports and they are very rude! We prefer to go to Texas to do our shopping.
April 2026
Marshall store has the best customer service ever hands down..
September 2025
Everyone in this store is excited about helping you with your purchase and making sure you're satisfied!!!