Quality Inn Marshall offers basic accommodations with a mix of positive and negative experiences. Guests have noted that the rooms are generally clean and quiet, with comfortable beds and good water pressure in the showers. Some visitors appreciated the friendly front desk staff and the availability of a full kitchen in certain rooms. The pool appeared clean and suitable for a short stay. However, many reviews highlight significant issues that detract from the overall quality. Several guests experienced dirty rooms with stained curtains, stained linens, and a lingering odor of smoke, indicating that the rooms are not well-maintained. Some reported mold, water damage, and rusted fixtures, with bathrooms that appeared poorly cleaned and damaged. The bathroom layout was uncomfortable, with a toilet placed very close to the wall, and the internet connection was often unreliable, forcing guests to rely on hotspots. The breakfast was generally considered disappointing, with limited options and frequent shortages. Additionally, some guests found the front desk staff to be unhelpful or dismissive when addressing concerns. The overall value for the price paid was questioned, as many felt the hotel did not meet expectations set by its pricing, especially considering the state of the rooms and amenities. Due to these issues, some guests expressed they would not stay again.
Everything went so smoothly....the clerk Joseph was very nice and accommodating...he is awesome! Would recommend staying there!!
January 2026
The only problem I had was the volume on the TV wouldn't play but I just went on to bed.
January 2026
Clean comfortable updated room,only negative was the lettering was missing from the a/c unit(which worked great) which made it a guessing game how to set it! All in all a great stay and would come back!
