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November 2023 by EastTx Girl83
I would not personally recommend Ronnie’s Wrecker Service to anyone needing a tow. I allowed the police to pick a wrecker. They ended up calling Ronnie’s which did show up quickly as we were around 15-20 miles from Marshall. When the tow arrived the guy said I’m towing it to the shop, I told him no that I want it towed to my house right down the road. That seemed to irritate him for some reason and he called to ask for the price of that. A tow to my house from the site was quoted at $350. My house was less than 3 miles away. I called my husband to explain this to him and both of us were appalled by the cost. Definitely the most expensive tow I have ever received and by far the closet to the house. I told the guy the cost was ridiculous and that it was extortion. He proceeded to get rude with me and to tell me that if I would tow it to the shop the insurance would pay for it. Sir, you have no idea what my policy states nor do you realize that that car was paid in full. I have zero plans with that car!! I told him they would not be making repairs on my car and yet again he was rude with his response of, “Your car is totaled anyway.” Way to state the obvious sir!! He then asked how I was going to pay and I handed him my card. Not even thinking about taxes but it cost me $364 for a tow that was less than 3 miles to my house. I have heard others rave about y’all but you won’t be hearing that from me. Y’all should do better but greed seems to be more important.
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November 2023 by Christie
These folks were so good to me. When I called about my husband's truck and told them we were still in hospital, she told me not to worry about a thing and just take care of him right now. Then they gave me an offer to give them the title of the truck (it was totaled) in place of the payment for towing and storage. That was a life saver to me. Very nice and helpful folks for sure.
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September 2023 by Natasha Moreno
Very friendly and always right there when you need them!
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January 2023 by BB BBR
Much respect for the workers at Ronnie's! When my prius got totaled, they not only came to get after hours but offered to be my personal uber for the day after that I was left without a vehicle. And stayed late the next night so I could get all my items out! 5 stars is plus more to this company!
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November 2022 by Tammie Eakins
Great crew. Very nice and hometown feeling. They did a great job!
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November 2022 by Edwin Christian
Outstanding people that go above and beyond to make sure you are happy. The work they did on vehicle was awesome and very professional. I would recommend them to everyone.
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August 2022 by Destiness Stoker (Ms.Destiness)
Great place to get your vehicle repaired. I didn't have to wait a long time for them to fix my door handle and bumper. The door handle part came in & Ronnie's fixed it right away. Wonderful customer service I highly recommend ??!!!
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August 2022 by William Platt
This tow service beat the lowest price by $25 and the others were closer. Ronnie Wrecker has always done me right. They are honest and dependable. I always prefer them over any other tow service.
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June 2022 by Holley W
These ppl are super nice. Seemed to me to be family owned-operated, which is super cool! I work for a U-Haul center in Shreveport, and one of our cargo vans were stolen, which ended up being towed by THIS establishment. They were helpful and quickly settled our bill, handed us the keys, and we were on our way back home to Shreveport!
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June 2022 by Tonya Kirkpatrick
Fast, friendly, and very professional. They got my car loaded very quickly and with great care. I won't use anything else! Thank you Ronnie's for taking such good care of me and my car
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May 2022 by Michelle D
While driving through Texas, we were in a hit and run wreck. Ronnie's towed our vehicle and the tow truck driver went out of his way to take us to a hotel to spend the night. The staff at Ronnie's talked to us over the telephone several times and went above and beyond to help us make the best decision regarding what to do with the vehicle. Ultimately, the vehicle was a total loss, but we could have never made informed decisions without the help of the folks at Ronnie's. They were all very knowledgeable and caring. If the vehicle was repairable, we would have had Ronnie's do the work for us. You could not find nicer people to work on your vehicle and we are forever grateful to Ronnie's.
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February 2022 by Sheila Morris
I had a great experience with recent body work that was done on my car. The work was done in a professional manner and exceeded expectations. The staff was friendly and helpful.
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December 2021 by Mike Wisdom
Really good people to deal with I worked her for Ronnie about 6 years ago and he's still in good business and does good business I recommend anyone to go there
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August 2021 by Shirley Jenkins
They did a fantastic job ? Thanks Ronnie and Crew.
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July 2021 by G.R. BARBER
Haven't had any work done. the staff we're more than willing to help, answered all questions. this is the place that will do my work.
