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March 2024 by Daniel Lillis
I specifically asked when they checked the air filter. Can you make sure all the plugs and sensors are put back into place? Well, It started stalling out and dying less than a mile down the road. I knew immediately what was wrong because it had happened previously at a valvoline instant oil change in Longview. It was pouring down rain and the traffic was heavy. I plugged it back in on the side of the road. I paid $80 for that oil change.
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October 2023 by D “David” Patel
Got an oil change before our out of town trip at 5pm. Ran some errands before returning home at 6:30ish. Got out of the car and noticed smoke coming out from under the hood figured maybe some spill on the engine might’ve caused that nope looked under the car and the driveway it was leaking all over. My whole car underneath is full of oil. Needless to say called customer service and they are closed. Might have to rent a car now if any available at last minute for our trip. I’m sure the pan will be empty by the time we get back home 2 days later. Awful awful situation I’m put in now.Service: Oil change
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October 2023 by Paula Cottrell
enjoyed the friendly expert serviceService: Air & cabin filter replacement
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September 2023 by Korrie Hicks
The oil change is usually good but this time I got the rear end oil changed. Took too long. Plus my inspection was a bust.
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July 2023 by jestin jones
I had a bad experience I came in a 2 weeks ago and a older women I believe the name Lori told me they were closed but on the website it said it closed at 7 and it was 15 min until 7 won’t be going back
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June 2023 by tina allen
Fast very polite staff had a great experience
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June 2023 by Tim Kirby
I've gotten the oil changed at Valvoline since moving to the area. I'm quite satisfied with the product, but the service is very good as well. It's a quick in and out with a smile and a thank you every time.
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March 2023 by Chris West
Friendly staff but they do not grease any fittings here. I asked several times to make sure and was repeatedly told they do not grease any fittings at all. Decided to go to Take Five where they took the time to grease all fittings, oil change, checked fluids and filled tires.
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March 2023 by Greg Stewart
Manager was rude too the point I felt compelled to report this to corporate office. Lady doing oil change was professional.
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March 2023 by Secret “Texan” Shopper
Manager was rude too the point I felt compelled to report this to corporate office. Lady doing oil change was professional.
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February 2023 by G S
I found manager Alexis attitude to be unbecoming of a manager. His customer service was so bad it over shadowed the professionalism of his crew.They have just lost a longe time customer.Service: Oil change
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December 2022 by Marnika Lister
The level of professionalism was exceptional. My oil change was quick and a reasonable price.Service: Oil change
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September 2022 by Aurora Adams
staff is very friendly, I recommend, but it is a little pricey.
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July 2022 by Ruth Millican
Wonderful staff! Very friendly and professional. In and out in 15 minutes and no high-pressure sales! Highly recommend Valvoline in Marshall, Texas.Service: Oil change
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July 2022 by Craig Johnson (thenaturalmedic)
Didn't not have the oil I needed for my vehicle but staff was very nice
