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March 2024 by Jose Otero
What is required to own a firearm?
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March 2024 by Alvin Sconoho
Super helpful, polite, and understanding businessmen. Best gunsmith in town.
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February 2024 by NOT SORRY REECE'S
Very informed. I had alot of questions and was informed very well. Had my g19 slide milled for holosun 407c and then ceracoated. Purchased everything in house for a great price out the door! Couldn't have asked for better! These guys are legit! Also an ffl if you need a transfer!
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February 2024 by Little vs Big games
Brought in my shotgun and they helped repair within minutes while I waited.
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February 2024 by Dennis Jennings
Briant did an excellent job installing new trigger, sights, & mainspring on my 9mm 1911 ! Can't say enough good to this firearm repair facility! Highly recommended!
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January 2024 by Alexander Smith
Each visit to this location has been fast and efficient.
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January 2024 by brandon camarillo
Amazing customer service and knowledge! Just bought a Canik and was having a problem getting the mag catch spring to engage after switching to left handed release. Bryant invited me into the shop and allowed me to watch how he did it and explained the tools in case I wanted to switch it back myself in the future. Hidden Jem in McKinney I'm recommending everyone I know to go see him with their firearm needs!
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November 2023 by Jay Bartlett
I do not recommend them and am very shocked by the lack of professionalism when I chose to pick up my incomplete site replacement after 7 months.Here is what my experience was. I have a Colt Gold Cup Series 80 that was a gift for my 21st birthday 32 years ago. I had an incident where my front site was no longer staked in and needed to be replaced so I took it and the job was to order a new site and install. I was told that it may take a little time to get the parts and that was April of 2023. 5 months went by and I had not heard from them so I called to check and was not able to get them on the phone. After a couple of follow up with no clear ETA I was told on 8/26 that the site was in and that the gunsmith would get to it the next week. Following up again month later I was then told that the staking tool needed to be ordered to complete the repair and 3 days later a call that they had the wrong site and needed to order a new one. It was 10/6/2023 at this time and the site would be in at the first of next week and the repair would move to the front of the line given the length of time they had it.Today on 10/27/2023 I showed up to collect my pistol, which I told them fixed or not I was going to come get it. Upon arrival they proceed to tell me I would have to pay for the part despite them not completing the repair and I told them no, I would not. Instead of a polite conversation the gunsmith appeared from the back immediately yelling and refusing to hear my stance on the issue. While we both exchanged some yelling and I was finally given my pistol and left the store. This was not the response I was expecting and was even more surprised as the gunsmith followed me to the door with a hammer in his hand yelling at me.I would not recommend this business for reasons of the lack of professionalism and lack of follow up.
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October 2023 by Kchorro Soto
I have been here many times. Chuck and his screws are great gunsmiths. Always proving a great experience and very knowledgeable in the field of trades. Great people to deal with and always happy to help!Remarkable customers service! ????
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September 2023 by Jessie Haus
Just walked out of here and had an awesome experience. These guys are extremely knowledgeable and really care about the customer experience. If you need any work done stop in. No need to go anywhere else.
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September 2023 by john demny
Super polite and knowledgeable. Really appreciate their professionalism and assistance.
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June 2023 by Tor Asuncion
I called and came and well accommodated by the guy who's an expert in gun. Highly recommended
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March 2023 by Colton R
Talk about service ! Bryant is extremely knowledgeable and went above and beyond on my ar build. I had specific needs in my build for work that he made happen with ease and tested the weapon rigorously to ensure it wouldn’t fail. Couldn’t be happier. Prices you can’t beat and workmanship you can’t match. Even walked me through the form one process in the shop to help me out. Customer for life.
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March 2023 by David Buseman
Awesome shop! They had exactly what I needed, and at a reasonable price!
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February 2023 by Colton Roelofs
Talk about service ! Bryant is extremely knowledgeable and went above and beyond on my ar build. I had specific needs in my build for work that he made happen with ease and tested the weapon rigorously to ensure it wouldn’t fail. Couldn’t be happier. Prices you can’t beat and workmanship you can’t match. Even walked me through the form one process in the shop to help me out. Customer for life.
