-
December 2023 by Chris Freeman
Right on time. Quick replacement and awesome service
-
August 2023 by Michelle M.
This business is a scam. Bobby, apparently the owner, is a scammer. I've reported his business to BBB, I've reported his number to Zelle so he can't receive Zelle payments anymore, and I've reported his crime to the FBI. Here's what he does: He comes out to you and does one job or part of a job to build trust. I had a large dent in my door. He requested we pay in cash with Zelle and he'd give us a discount. We told him we'd pay once he came out and did the job. He did so we paid via Zelle. Seemed like a great deal, he seemed great to work with. He'd have to come back out to do the painting. We scheduled a time to come out, but he never showed. When my husband called he said he needed to go get the paint and we had to Zelle him the money for the paint. We did. He still never showed up later. My husband called again, and he said the paint shop was closed he'd have to come out later in the week. But then never returned our calls or texts to reschedule. Just totally ghosted us. In reading the reviews, it seems like this his M.O.He's a scam artist. He does a job to build your trust, then scams you out of money.
-
August 2023 by Rodnetriq A.
Terrible service and is a scammer I paid 775$ to fix my light he stole my money then blocked my numbers
-
June 2023 by Gopal R.
I try my best to be objective. I agreed to have Bobby fromASAP repair the dents on both my cars. I sent him photos and we agreed on the dent repair. I asked him if painting is included was part of the repair and he confirmed. He sent his dad to do the work. On one car he did an ok job. On the other car, he was arguing with me about the paint. He initially said that he would paint if I bought the paint. When I showed him the yelp messages, he then said the paint shops would be closed and he'd do it the next day (Friday). They both contended that since they dId "95% of the work", they should get paid 95% of the amount. They also assured me that they won't leave Dallas for $100. I paid his dad and to no surprise he didn't show up the next day. When i texted him, he said he has some other work and he will come on Sunday (this was two weeks ago). I couldn't do the weekend as I had some other commitment. He never showed up nor reached out to figure out a different day to complete the job. I even asked Bobby to complete the job and he said he was in Orlando to open a shop. The "95% work" wasn't all that great but just ok. The bolts were lying around and when I pointed them out, he put them on one vehicle. The driveway was a mess. The entire experience was one to forget. It wasn't a good decision to have these people work on my cars. I'll find someone else to redo/complete the work.
-
January 2023 by Daniel M.
Bobby was great to work with. He came out to my home to perform the repairs on some minor scuffs and scratches the same day I called! He even patiently answered my kids questions while he worked and my car looked as good as new when he was done. I wouldn't hesitate to contact him again if I needed similar repairs in the future.
-
September 2022 by Terra M.
This review is an update from my original post, which I thought was unfair to Bobby (the business owner) and his service. I'm updating it now for a more accurate perception of the business. The results were not 100%, but the dent did improve by at least 50% (the bottom half popped back, but not the top part). This was the best that could be done without further damaging the area, according to Bobby. Unfortunately, there were secondary (small) damages caused by the repair. However, Bobby offered to smoothen them out at another time. He was considerate of my schedule, since I needed to leave to pick up my nephew from school. I'm just afraid to touch it further, to be honest. I don't know if it's too minimal to be worth another visit for me? Although the outcome wasn't the best, I don't feel it was Bobby's fault since the dent was located on a difficult area (on the ridge), and I know he provided the service with only the best intention for me, the customer. I appreciate his very quick responses and that he was reliable in coming on time, within short notice, in rush hour traffic. He was professional in his communication throughout everything- Even when I was upset. I do recommend this business. His service was not a problem; unfortunately, the location of the dent was just more challenging than expected. Bobby, thank you for your professionalism. I apologize for my original abrupt review. I should have reached out to you personally first, and given you the opportunity to make amends and come to a resolution.
-
August 2022 by Paul H.
if was possible i chose ZERO! This was my worst experience of repair. This person promised quality but I got difernt color, paint streaks, soiled yard. Be careful with this guy
-
August 2022 by Eddy Strong
Had no problems at all
-
August 2022 by Pedro Bonfim
Very prompt, awesome service
-
August 2022 by H Freeman
Called them and set up an appointment to repair a chip in my windshield. They said they would send someone over. Gave them my address and phone number and waited several hours... they never showed up, never contacted me. I'm only 5 miles away from their location. When I tried to call, they didn't answer their phone. Unprofessional.
-
August 2022 by HappenStanceHeidi
Replaced our Semi windshield at our home! Worked us in too! Fair pricing! Will definitely call on them next time.
-
August 2022 by Laycee Hawkins
My car was broken into window was completely shattered I called they came out the next day did an awesome job on my car and was very friendly and professionalService: Auto side window replacement
-
August 2022 by Southern Shira
I had called the company to get a quote for replacing my windshield, and I spoke to Michelle who was incredibly sweet. After providing all of the information on my vehicle, she gave me a quote. I called multiple different companies to see what my options were and decided to go with ASAP. I called back and confirmed all of the information and the quote again, and I provided the vin number. Michelle informed me that if for some reason the quote changes she would call me before my appointment. Never got a call so I assumed everything was good. The guy showed up for the appointment and then said he didn’t have the correct glass, so he called the owner of the company and they informed me the price is actually $200 more than what I was quoted TWICE. Waste of time on everyone’s end.
-
August 2022 by chris ervin
Showed up with the wrong glass the first day. 2nd day, tech forgot his glue gun and had to drive 30-45 min to go get it.Once new glass was installed, he did not clean up the broken glass inside my truck nor any glass in the area. Left me to vacuum glass out of my truck and driveway. Overall poor service. You get what you pay for.
-
June 2022 by Nick B.
After knocking on every dealership and every other dent removal agencies, the answer i got was to replace the bumper. I would have replace the bumper but the bumpers were on backorder nationally.Though it was a minor dent but i hated to drive with it.Got Bobby's number online and reached out to him. He looked at the bumper and was very honest in mentioning that it can be corrected up to only 60%. With no option of new bumper, i thought to try it out.I saw him making every effort to correct it as much as he can. With the expectation of only 60% correctness, he was managed to correct it to 90%.You cannot identify where the dent was if see my truck.Highly recommended.
