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December 2024 by Vicki Riddle
Tried to get some information about smart watches. First guy was pleasant but didn't know the difference between ios and android. The guy he was asking (manager I assumed) had a bad attitude and was too busy playing on his phone to try to help.
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December 2024 by Jerome Miller
Herman and Joshua were easy to work with! Super friendly and knew exactly what they were doing! They helped me open a business out and switch my number over from Verizon!
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December 2024 by Tiffany Ellis
Stopped by the AT&T store on the way home from work and got way more than expected. Blair and Josh did a phenomenal job with helping me with obtaining my account number, and also with better discounts that I didn’t know I could get being in the medical field! Shout out to those guys ❤️
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October 2024 by Stephanie Rucker
We have been trying to get internet service for the last week and have unfortunately had horrible experience with AT&T!!! After being rescheduled 4 times, each time being told a completely different excuse we decided AT&T was not a company we could count or rely on. The AT&T of the good ole days is long gone!!! The customer service has no idea what their technicians are doing and the supervisors are also clueless as to why customer support is giving excuse after excuse. After speaking to two separate supervisors on two separate occasions, both had no idea what was going on and could only promise to have someone out the following day. Well, AT&T is full of broken promises!!! Each time we were promised to have a technician here to install our internet service no one showed. No one called and no one could tell us why!!! Thank you AT&T for giving me a clearer picture of what your company is all about! We will gladly take our services elsewhere! If anyone is reading this please be aware of the lack of professionalism in this company! Please also be aware of the care that this company took when we had to take off two days of work and use our PTO. AT&T supervisor today told us he couldn't give a reason for why no one could come our and even went as far as to say he completely understood our situation. Well, I am here to say AT&T has no clue how to give their employees direction on how to talk to their customers and AT&T also does not give their customers hope that they are going to be taken care of and given the best possible service!!! So to say the least AT&T you by far the worst company I have EVER dealt with and I hope this review causes your company to search into how to better serve your own business and the customers you so eagerly want to have but are losing!!!
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September 2024 by Babyhoho
Great customer service from Blaire 💪🏻
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September 2024 by athoo 13
Blair was amazing! He stayed with me and my sister for hours and helped us work through some difficult stuff! He even juggled numerous other customers (as his co worker sat by doing nothing) and continued to help us through everything we needed. 5 stars for Blair!
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August 2024 by Shelly Krizmanic
Blair was extremely helpful with fixing my mother’s iPhone.
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August 2024 by subramanian puvanendran
Good service provider and helpful staff
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July 2024 by William McCleskey
Great customer service. Hunter was very helpful
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July 2024 by E Peek
Blair was super helpful and friendly. Great service!
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July 2024 by Eric Clinger
Great service Hunter was very helpful
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July 2024 by Pierson Clinger
Great and friendly service from the whole staff
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June 2024 by Brandon Webster
The customer service was great. The guys were awesome. My complaint has nothing to do with the experience. I bought a tempered glass screen protector with a replacement program and paid $35 (with $11 discount) on Saturday. On Sunday, It fell off my couch onto the area rug, and the screen cracked. To get it replaced it’s gonna cost me $10 so I would have invested $45. I would’ve gladly taken it back if they would replace it for free. You can buy a three pack of tempered glass, privacy screen protectors on Amazon for $15.
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June 2024 by Sabrina Gully
Great Customer Care from start to finish from Store Manager (Herman)! He was very polite, friendly and very professional. He greeted us as we entered the store and telling us to Have a Great Day as we exit. He took CUSTOMER SERVICE to the next level of showing us GREAT CUSTOMER CARE! Thank Herman! It was a pleasure to have you take care of us!
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June 2024 by Yardane Niessink
Attentive and helpful staff, provided answers to questions and help with setting up service.
