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March 2024 by Ted Heatherly
I just completed 15 sessions at ATI on Custer Rd. McKinney. Kavita was my therapist for most of the sessions. She was very professional and knowledgeable. She answered all my questions and was particularly sensitive about my overall well being. (Since I am an old geezer that was important). I steadily improved my strength, flexibility and coordination. Kavita is a valuable asset to ATI and her clients. The other therapists were always pleasant and willing to help. I recommend ATI Custer to anyone.
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November 2023 by Kisha Codes
After hearing good reviews on ATI from neighbors, I set up an assessment and three months of physical therapy 2x times a week at the Custer location. I saw instant results and enjoyed my experience there. Everyone is so nice, so helpful, so accommodating from the therapists to the scheduling and rescheduling process, it was all seamless. I recommend the Custer location 10/10!!!
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November 2023 by Joan Romigh
I would not recommend Tamara Vaughn at ATI on Custer Rd in Mckinney. I saw her on August 23,2023 for a new patient evaluation. She did a full workout with 7 exercises and the full amount of reps. I questioned her several times about what she was doing and she just said this is what your Doctor ordered. According to my Doctor that is not what he ordered. In doing so she damaged the Sacroiliac and I have been in severe pain since then. I am under a Doctors care now. I will not be returning to ATI. JR
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November 2023 by Candace Beall
I have been doing physical therapy with ATI for several months now. The whole staff is incredible to work with. Everyone is always so polite and helpful. I have already recommended several friends to this location.
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November 2023 by Aerial Newman
This is my second round of physical therapy at this location (last fall was for my right knee; this fall it’s for my left knee and hip). Justin and his team are kind, knowledgeable, thorough, and funny. It’s obvious they care about their patients, and I trust them to help me this year just as they did last year.
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October 2023 by Chaarulatha Desikachari
The therapists at ATI Custer location are very friendly and attend to the needs in an efficient manner. Danielle is super cool and is helping me to come out of knee pain. I would highly recommend this location!
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September 2023 by Diane Krause
ATI is great!! From the moment you walk in the door, EVERYONE knows your name! Dani is my PT and I love her. Very aware of you and your needs, what to do, what not to do. I went there with a broken leg and now for a shoulder replacement and will be going again for the other shoulder. THANK YOU ATI, Dani, for all you do!!!!!
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September 2023 by Lisa Harper
ATI Physical Therapy is truly the solution! I am benefiting immensely from my treatment plan. It’s great for my neck, shoulders and back. I love the friendly and encouraging atmosphere!
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September 2023 by Nenita Noel
I highly recommend ATI Physical Therapy McKinney on Custer Road. Danielle, Art, Justin, Jerold, Brooke, Maddie, Tyler, and the rest of the staff are amazing! They're very friendly, caring, and knowledgeable. I knew from my first visit that I was with the right group. They make therapy fun! Along with my visits and the Home Exercise Program I was given, I saw progress within a couple of weeks. Thank you all so much!
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September 2023 by Neel Varma
I have been to other PT, but ATI is much better. They get you to work right away and make best use of your time. They are all very cheerful and seem happy to be there!
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September 2023 by Joan R.
Yesterday was my last day of PT at this facility - I have a torn in two rotator cuff - to avoid surgery I've been in PT here since the middle of June - it has become obvious to me that I will need some type of PT forever if I want to continue to avoid surgery...One of the therapists set me up on the schedule thru September 18th - by that time I will have seen the surgeon again...Yesterday - a normal PT morning - I was informed that I had not been scheduled for that day - I was then told that as long as I was there I could be 'worked in' - the exercises I was put thru yesterday were a joke - when I started talking about my Friday appointment - the therapist checked the schedule and informed me they 'cannot fit me in on Friday OR Monday' then he checked again and said I could be 'worked in' on next Wednesday and Friday - Huh?!?My thoughts are if a place cannot be honest and tell me upfront that the appointments have been cancelled and why - then I am too old to be playing those games...Physical therapy has allowed me to be able to put my left arm over my head again - shut the door on the microwave and drink a bottle of water with my left arm - the atmosphere and the people working there are remarkable - very conducive to getting better faster - however I cannot work with anyone who I cannot trust...
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August 2023 by Frechet Legrand
Great physical therapist Ms Daisy. It has very beneficial and effective to my injuries and rehab. Just one major complaint, your phone system is the worst phone that I have ever experienced. Please decentralize the phone system and allow the local stores handling their own phone system. 100% the central system has NO CLUES what the local one does. Don’t waste the money
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August 2023 by Terrie Gero-Smead
I recommend ATI Physical Therapy in McKinney! Justin and staff are knowledgeable, caring and friendly people who make therapy “fun”. They truly care about their clients and treat everyone as family. I can see huge progress after just 2 weeks!
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July 2023 by Laurie Skolnick
The staff at ATI Physical Therapy in McKinney is outstanding. They are all well trained and super friendly. I’ve made significant progress very quickly thanks to their knowledge and expertise. I highly recommend ATI to anyone in need of physical therapy.
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June 2023 by Barby Johnson
I have been treated twice at the location on Custer. The therapy was first rate. The people at this location were so friendly and that made such a difference in getting through my sessions.EVERYONE was awesome and Iwould like to especially recognize Elise my PT, Daisy, Art, and Mariel. Thanks!
