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April 2024 by Karen Steed
Great experience. Everyone was extremely friendly and helpful.
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December 2023 by Joe C
I guess I visited at a good time. I had zero wait to chat with a teller. She efficiently took care of my transaction.
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September 2023 by israyel ochoa
There’s a line of 6 people to see the teller inside here and the manger was just staring off into space doing nothing when she clearly needs to help the singular teller with a large line. She walked off to I don’t know where but that just seems unprofessional
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March 2023 by Maria W
Lol seems like this specific location bank has awful management and no consideration for loyal customers, they don't have integrity in work hours and have bad customer service by ph calls. They building this reputation.
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November 2022 by Samit Khan
Should be given 0 Star. This branch should be closed because it's good for nothing. Every time I go there, there is on only 1 teller. There is always a long wait time and I never see a staff member jump in to help people. You just wait or walk out.They never answer phone call no matter when you call them. I tried calling them right at 10am when they open and multiple times during the day but no Answer. I started transitioning my accounts from this bank to another.
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August 2022 by Sotiria Kokas
I am for years with B of A today i when in to wire some money the cashier ask me if I need help she told me to wait for the lady from an office I stay at the welcome in desk….she was talking to the phone I watched the cashier to wave her few times she wasn’t paying attention 18 minutes later she got off the phone she didn’t see me staying there and I asked her to wire the money she told me she is busy with her customers they’re coming soon…..stay away from this Bank of America no service at all the manager the only word knows is sorry setting around and doesn’t do anything we have business we don’t have the time to play around service is ZERO I am moving to another bank…….
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July 2022 by lulu chen
Worst experience with Bank of America. In line for 20 mins wait, only one window open, but other staffs were just talking. I needed help for a wire transfer, and I just asked a simple question as what is the limit of the wire, and she gave a look and said like a million two millions and whatever. I didn’t know that’s how you answered as a customer service. Then I tried to have her to walk me through more details, her attitude was really not so good. I guess I’m not the “rich “ customer she normally met. I completed nothing and left. Horrible and disappointed!
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July 2022 by Hima P
Lot of waiting time to reach a teller. Only one person helping customers while being trained at the same time when > 5 people waiting in line.
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June 2022 by Lulu C.
Worst experience with Bank of America. In line for 20 mins wait, only one window open, but other staffs were just talking. I needed help for a wire transfer, and I just asked a simple question as what is the limit of the wire, and she gave a look and said like a million two millions and whatever. I didn't know that's how you answered as a customer service. Then I tried to have her to walk me through more details, her attitude was really not so good. I guess I'm not the "rich " customer she normally met. I completed nothing and left. Horrible and disappointed!
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May 2022 by Jonathan Apgar
I don’t blame the employees. They’re doing the best they can. I blame management and the corporate “strategy” itself. There is ALWAYS a line of 6-10 customers and it takes 30 minutes to conduct a transaction with a teller. Why? Because there’s usually only ONE teller working. Ever since COVID this bank has excelled in failure. Not only did they close half their branches and all their drive-thrus, but apparently they expect literally one teller to handle a line of 10 people. What a joke. Apparently BOA is too cheap to hire the necessary number of employees. I can’t believe anyone has the patience to still bank with this company…or that anyone has the patience to work for them.
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May 2022 by Marcela Garcia
Bank of America is getting worse and worse. They never have more than one teller ??? I’m thinking on finding a new bank…
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March 2022 by Tricee T.
Horrible customer service. I have never been to a bank and the people are so rude. I have several accounts with them and I will be closing all of them.
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February 2022 by Ryan Washington
Can’t even answer the phone. Sad
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January 2022 by rushi shahiwala
Worst costumer service
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January 2022 by Regina Philangee
Fareeha Masood notarized my documents today and she was so helpful. She helped us out of the way with documents that was going to take much longer time otherwise. She’s a valuable employee in this bank. I’d definitely recommend this branch of BoA to everyone.
