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April 2024 by Awesomdud3
I deposited $800 in their ATM, the money did not show up on my account. The ATM gave me a black screen and did not give me my money back but did give me my card. Ive been on the call for about 2 hours and still no resolve.
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September 2023 by Cici Lai
The work efficiency is so poor that 3 customers waited for 1 hour.
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August 2023 by Giovanna Prather
This location is horrible the service it’s so slow and customer service is very poor.They need more training and better management.
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July 2023 by Kimberly S.
This is now a horrible location . They remodeled - only 1 teller - lines out the door - and Alan is gone !! He helped make transactions easier . They are closed on Saturday !! and Monday - Friday 10-4 pm is short hours ! Should be open mon / Friday 9 am - 6 pm to accommodate customers . This is an awful location !! Bank of America is not making it easy to work with them at all!!!
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April 2023 by Aaron Williams
Loudest ATM on the planet. Woke both my kids up. Why does it ask you to confirm your language selection? I selected it, didn't I? AND THEN, it wouldn't even accept my Wells Fargo bank card no matter how many times I stuck it in and entered my PIN. Complete waste of time. If I could give it zero stars, I would. Get it together, Bank of America!
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April 2023 by Jay Living
No experience, only 2 people here, had to wait for 10 mins to be able to helped for a simple transaction
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March 2023 by Michael Corley
The rudest people in town. They act like you should be thanking them for the "privilege" of using their bank. They are a joke and if I could give zero stars I would.
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March 2023 by Maggie Gotx
I’ve been with BofA over 10 years and this particular branch has the worst service. I’ve closed all my accounts and gone with Chase.
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January 2023 by Naman Latif
If I could give 0 stars..Location closed middle of the day (12/15/22) for no reason. Unable to pick my FX order and disrupting the travel plans
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January 2023 by Kelvin G
Very rude staff. Went to initiate a transfer and they said they couldn't do it, they were too busy. The tellers and the manager were rude and very condescending. Very poor customer service. Avoid this Bank of America location.
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November 2022 by Suman Perkit
This branch never answer the customer phone calls.
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September 2022 by Jon Brower
This branch is open way more than it is open. When open, they are still understaffed and slow.
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August 2022 by Pierre B
This branch never picks up customer phone calls; I guess business calls do not matter to them ?. They'll rather want you to drive there and spend 30 minutes before they can attend to you with only an average of 2 people in the bank. They definitely need to do better with this many bad reviews, the branch manager needs to be showed the door way.
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August 2022 by Kathleen Martinez
Extremely unprofessional. I made an appointment at 10 am and the teller told me they wouldn’t be able to help me on time, despite three officers sitting on their phones in their offices alone, with no appointments. There are so many people sitting in line and nothing but available employees with no help to offer
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April 2022 by Kelvin Gladwin
Very rude staff. Went to initiate a transfer and they said they couldn't do it, they were too busy. The tellers and the manager were rude and very condescending. Very poor customer service. Avoid this Bank of America location.
