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March 2024 by M Kaufman
These guys are excellent from the front desk to the repair coordinator. The work they did for me is top notch. They even returned the rental for me.
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October 2023 by Julie Jernigan
After we were side-swiped, we immediately went to Caliber. This was the second vehicle I have taken to them (the first time was during the pandemic - and my car was fixed quickly even with supply chain issues). The work is flawless, and they delivered the car early. Chad kept me updated throughout the process, which was reassuring. In my case, the other vehicle owner's insurer covered all costs, and the process was totally seamless.Services: Painting
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October 2023 by MaryAnn M
They do great work and keep you updated and informed throughout the whole process. And, they cleaned my vehicle inside and out! That was a nice touch.
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October 2023 by Bob Clyatt
Pretty serious damage to 2019 Mazda 3. Hunter took care of all the repair details, very professional. Returned car in like new condition (only 6,900 miles). Very satisfied with the Redbud Caliber location and level of service.Services: Tires
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October 2023 by Tammera Claybrook
Was the best experience I’ve had. I was kept informed of the repairs on a daily basis. My car was ready before the projected date and was detailed inside and out.Service: Body & Trim
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October 2023 by Joseph Honescko
Never had a bad experience here! The team works hard to maintain a professional and comfortable environment for their customers. Outstanding service across the board.
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September 2023 by Rickett Layne
Overall, the car repairs looked okay, but they went with a knock-off Honda Civic bumper that didn't quite match the color and stuck out a bit at the edges due to an imperfect fit on the frame. If they had used an actual Honda bumper, the repairs would've turned out way better. It's pretty clear they tried to cut corners and you get what you pay for. I wouldn't really recommend this place.
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August 2023 by Carlos Pereira
Up date on my first post. The manager apologized and the service given was excellent. Car came out like new well cleaned.Thanks
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August 2023 by L White
The best service ever!!! Chad kept me informed & updated. My vehicle was ready 4 days earlier then date given. Their system works with Enterprise so when I dropped my vehicle they contacted them & my rental was brought to me within 10 mins. Same for pickup. Left rental keys & vehicle and I was back on the road! It was such a smooth process. Everything was done in a timely matter & the work looks great!Services: Painting
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July 2023 by Lindsay Smith
I chose this place based on the list of locations my insurance gave me as well as the good reviews on google. When I called to schedule my appointment the lady who answered the phone was extremely rude and disrespectful. Makes me not want to bring my car to this place. How does this place have good reviews?? I don't understand. First impressions are everything and so far I hate this place.
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July 2023 by Monica Lemons
We had a great experience with Caliber Collision at the east McKinney location. The customer service was top notch. Everyone was so kind and helpful. The repair looks great and was completed in a timely manner. I highly recommend!
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May 2023 by Carlos C.
Highly recommend to my family and friends at this location! Great customer service and the entire staff very friendly too! The work done to my vehicle was perfect and was very pleased. I'll be definitely taking any of my vehicles here for any kind of body work
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May 2023 by Kamesha Harris
My service was great from the beginning to the end! Larry took care of me and have my Mercedes looking good as new. I was updated every step of the way and they even finished early on the repairs. I highly recommend. Great customer service, great serviceServices: Painting
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May 2023 by Ray Griffith
Chad was great at providing updates, was super friendly, and made us feel confident and comfortable with the process. The service was completed in a timely matter and they even took our rental car for us. We are 100% satisfied with the service with Caliber and will highly recommend them. Thank you!
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May 2023 by Steve Winegard
Brought my truck in because I was side swiped down the entire right side of my truck. They estimated the repair time to take 4 weeks and got me done in 3 weeks. Very pleased with the overall results. Very clean and straight, can't even tell it was in an accident!!! Chad saw me through every step of the process and answered every question along the way. Can't sing their praises enough!Services: Painting
