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January 2024 by Sharon Lawler
Brought my daughter’s Toyota Corolla there for minor damage. They tried to cut corners at every instance. Trunk wouldn’t even close when I tried to pick up the car the first time. They don’t wash your car after repairing. Told my car was ready three times, went to pick it up and had issues with it where they needed to keep it again. If you dare to drop your car off here, be sure to check every little thing before you leave. I would not recommend this to anyone!Go to another Callibur Collision, but don’t use this one!
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December 2023 by Claudia Chapa
Stacy, was wonderful to work with from beginning to end. Was very detailed and responsive. Very pleased with the level of service and repairs. My truck was washed and cleaned and returned better then I dropped it off. I will definitely be recommending y’all and my point of contact which was Stacy Reed.
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December 2023 by Dane Hunt
Did a nice job on our repair. Delivered the vehicle spotless clean. Tommy was especially helpful and stayed in touch throughout the process. He earned my future recommendations to friends for this location.
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December 2023 by Katy Nevarez
Dayana was very helpful and so incredibly patient with my many questions. She was quick to call me back that same day before closing time as promised and continued to go above and beyond until she helped me find a solution for my issue. I will be coming back to this location for any future needs!
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December 2023 by JA91
I don’t trust my car with anyone else. I know things are going to be done correctly and with care. I truly appreciate how friendly everyone is, especially Dayana. She always goes above and beyond.
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November 2023 by Ashley Ramirez
Best customer service I have seen in the auto industry. Super thankful for Sandra and everything she endured, to make sure my family and I had our family vehicle before the holidays! Highly recommend to all my family and friends!
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November 2023 by Fatima Luevano
Phenomenal customer service by Sandra Serrano! Although we had some delays with the repair process (which I understand wasn’t her fault) she was super honest with me and kept us well informed which is all we could really ask for. We never had to worry about the status of the repairs and they finished sooner than promised! The front desk administrator Dayana, was also so friendly and helpful during this process. They both made this stressful incident so easy and a great experience!! Highly recommended to all my friends and family!!
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November 2023 by Raul Medrano
Thank you Sandra! You went above and beyond to make sure I was updated during the repair process. The estimated time for repair was for a week but you and your team were able to get it done in three days! Dropping off and picking up was so smooth and felt very at ease with leaving my vehicle with your friendly staff. I will make sure to recommend Caliber to all my family and friends!
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November 2023 by Marisa Turrubiarte
Dayana and Stacy did any excellent job with helping me with my repairs and were able to answer any questions I had, they were a great help! Love the customer service!
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November 2023 by Dayana Loya
Sandra Serrano and the whole team do a phenomenal job communicating and working together endlessly to make everything perfect. Highly recommended to all my family and friends
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September 2023 by Tami LaChausse
Great customer service. Timely repair. Car looked good as new. Would definitely recommend.Service: Body & Trim
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September 2023 by Eric Hasselriis
They did great work and to my surprise my truck was washed and the inside had been vacuumed and cleaned as well. Stacy Reed was my point of contact and she was very friendly, helpful, and informative. I would 10/10 go back and definitely recommend this location to anybody who needs to get some work done!
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August 2023 by Joe Clark
My experience with Caliber says, if you can take your vehicle to another place...do so. While the staff is nice & friendly, the craftsmanship and quality is lacking. Two months later and it's still not fixed. We are in the process of repairing the repair. Trust me, do not come here.Services: Painting
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August 2023 by ella a.
Would never recommend this facility. Horrible unprofessional level of client care and communications. Am literally going to sell my car when I finally get the car back (they promised it would be done in 2-3 weeks). It's been OVER two months. I am severe concerns over the safety of the car, quality of work, and additional damages done while the car has been sitting outside for months.
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July 2023 by Javier Campos Jr
Completely satisfied with the quality of work, the communication process at every stage of the repair to the follow up. I recommend them and would go back if needed.Services: Painting
