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October 2021 by Julian Gasnarez
Efficient & Knowledgeable. Best Chase Bank I’ve visited in a while. John & Alberto exemplified great customer service.
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October 2021 by Jessica Dang
They do NOT answer their phone
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May 2021 by Rob Gray
Really disappointed with the service here. Honestly, I'm not sure how anyone can be enthused dealing with a bank in the first place, but let's just say Malacai went out of his way to make my experience miserable. Even though Chase does not require masks, this rep insisted I wear one, then proceeded to not cover his own nose while providing his lackluster service.
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April 2021 by B A Sooner
Moved here 11 months ago and without question this is the worst Chase I’ve ever dealt with. Rude tellers, and even worse management.Ask to meet with the manager numerous times and he/she is always out of office???On 3 separate occasions I’ve asked a supervisor to have him/her call me to set up an appointment and never heard back. Also replied to a “feedback” email asking to have him/her call me, still nothing.Ultimately I found another bank to handle my investments.
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November 2020 by Steve Zeigler
We use Chase for our 8 different businesses, which I admit can be somewhat confusing; but, this branch can never figure out who I am even, though I have been using it for over 10 years, and there is always some "problem" with a simple check deposit and they won't accept it. I love the branch at Stacey/Custer. I will not be back to the Virginia/Custer branch
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November 2020 by Sandra Reyes
Been a customer for the past two years. I am extremely happy with their services. Will continue to do business with this bank.
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November 2020 by Black Hawk Moving
Friendly, good location, always professional and excellent service. This is the best and our favorite bank since we moved here over 7 years ago. Thank you for the great service!
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September 2017 by Jim Turner
Good location. ATM rates are way too high. It should be illegal to over charge.
