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April 2024 by J
**** The camera looks over the dressing rooms****
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February 2024 by Ladybug J
I use to be in love with clothes Mentor...BUT NOW omgosh! I know is close to closing, but I arrived at 7:30 pm...absolutely no one in the store. I need one item in the color white. NOW, out of 3 three associates and two walked right pass me. NOT ONE GREETED, SMILED OR SAID HELLO!! I get it.. I work in retail and customer service, but I will always greet my customer and to add insult to injury. I'm leaving the store and guess what???? ABSOLUTELY NOTHING!! Have a good day/night NOTHING I say!! Please train properly on how to greet! Even with the three ladies/girls. I felt like no one was in the store. Ibwas NEVER acknowledged. ?? This leaves a bad taste in my mouth!! Poor customer service!! A smile or hello goes a long way. February 10th 2024??
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January 2024 by Helly P
Unless you have clothes from the 80s, don’t even bother wasting your time and energy going to sell the clothes. I had several pairs of lululemon hoodies, shorts, and jackets from Gap and barely worn heels and sneakers. They took none of it saying the items do not align with their customer demographic and they want good as new clothes. So I perused their store to see very outdated styles in the store, something your grandmother would wear.
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January 2024 by donna zavala
My favorite place
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December 2023 by Faith
I really like this store. They usually always have something I want in my size. I do wish there was a more expanded designer collection, but I understand inventory is 100% dependent upon what people agree to sell to the store. Overall, I really like this location and try to stop by at least once a week to see what they have. The store is very clean. And the employees and staff are really friendly.
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November 2023 by Sheryl
Very bad prices on buying expensive purses!! They offer you pretty much nothing for designer purses!! What a waste of time!!
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November 2023 by Gabs
Overpriced items and it’s apparent because there’s soooo much merchandise.
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October 2023 by jennifer chavez
There is literally no reason to shop anywhere but here. I LOVE THIS PLACE! NAME BRANDS AT A GREAT PRICE, and amazing customer service!
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September 2023 by Becky Robinson
Clothes Mentor is a rip off offering people lowest prices on new clothes with tags on them , I had a pair of brand new DNKY boots only offering $6 bucks !! . They are crazy .....No thanks !!
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August 2023 by Sara W.
Terrible customer service, they don't want to buy your clothes or if they do they give you absolute bottom dollar with what feels like a slap to the face. Don't even bother at this location.
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August 2023 by Veronica Collopy
This Clothes Mentor in McKinney is so great! They have the best selection of clothes, bags, shoes, jewelry, etc. Jackie and Jessica have fantastic customer service! You can tell they love their job and their work. It’s a great place to shop and consign!
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August 2023 by Suzette Coe - Lockley
I came in to sell a pair of Born sneakers, ordered online that did not match my handbag. I went to Clothes Mentor online and saw a pair of red sandals made by Kork Ease for salelocated at the McKinney Store,that look like a match to my handbag.I drove to Clothes Mentor at the McKinney location, where I met a friendly group of staff members.Jackie, came to assist me, thenshe gave me an offer for the sneakers, which I was happy to accept. I use the offer toward my purchase.The Kork Ease sandals was an excellent match to my handbag.Thank you all so very much!Suzette#McKinney #FiveStars⭐️ #GreatTimingForVacation
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August 2023 by D U.
I started cleaning out my closet a lot of my items were brand new tags still attached. Shoes that still had tags on them. For everything that I took to them I will never take anything else to them they kept at lease 600.00 if not more of items but I received 148.00 never again there was only one person that assisted me was professional and nice no one spoke when I walked in and I work retail part time and we have to greet every person that walks in. When I came back I was treated like a number.
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July 2023 by Timsdanni Not Just Mom
Great place for good quality fem clothing at decent prices
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June 2023 by Mendy Barnett
Walked in on Saturday with bags of clothes and was told would need to be in tote or laundry basket. Went home and neatly placed items in a tote and took back on Monday. I was told to give 25 minutes to get a quote. Walked back in to my tote a mess with all of the clothes I had neatly packed and was told they would not accept any of them. There is no information on the website about how to bring the clothes in other than clean and laundered. Most of my items still had original tags. Disappointed to say the least. Will not shop and will tell others about experience so they do not have the same humiliating experience. It was a slap in the face that my clothes were not good enough.
