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February 2024 by Claire K
They're great when it comes to tires, but beware if they try to sell you anything else. They replaced my windshield wipers and while using them, they kept making a knocking sound. Then today after 3.5 months, driving down the highway on a rainy day, one of the wipers broke off! NEVER in my 20 years of driving have my wipers lasted less than a year, let alone break off! I did not appreciate being left in a very unsafe situation!
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February 2024 by Dia Cruz
Great customer service
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February 2024 by Micah Anderson
Tristan was very helpful! I'm a single female with a broken arm, and he assisted me in getting my tire changed with a charming and informative personality. I've been a long-term customer and will continue doing business with Discount Tire for life. Thanks Tristan ?
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February 2024 by Len Denton
These are my tire guys. They are the best! Good prices... Awesome service. Free air checks. Go see them. (But, get an appointment first for the best service and to avoid a long wait.)
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January 2024 by Elle H
Friendly staff always listen and assist our family with any tire issues. Always get the certificates, never know when you're going to come across a road hazard!
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January 2024 by Patsy Phillips
They work fast and efficient, always satisfied with their work.
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January 2024 by Charu Bakshi
Had a worst experience with this location. I ordered a Hubcap for my Honda accord on October 31st and pay upfront at the store then I waited and waited and never got any call from them. I called them up last week (On or Around December 18th) and the guy told me that he just reordered because the hubcap went back as no one acknowledged it.I called again today (December 29th) and the new guy told me he has to reorder it. I asked him if he can track the past one which was reordered last week but he said there are no comments or anything in the system. Anyway he reordered it and told me it will be available by next week or so.I will provide my updated comment once I get the hubcap.Totally disappointed as I have waited for 2 months and nothing happened.Attached the original receipt.
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January 2024 by Natalie Nuttall
I’ve been going to the Prosper location for 10 years. Recently I got a nail in my tire. The man in Prosper said he couldn’t repair it bc the tire was so bad. I’m no tire expert, but I know it did not look bad. I had to beg to plug the tire and said I would be back in a month when I could afford it. I went to this location yesterday to get a new tire. The gentleman came outside and examined my tire and told me I did NOT need a new tire and that my tire still had plenty of miles of life left. It is so disappointing that the man in Prosper was trying to take advantage of me being a woman; trying to sell me a tire that I didn’t need. I will never go back to Prosper. Thank you McKinney for treating me right! I will be going anywhere but here!
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January 2024 by Ashleigh Williams
They are always really good about fixing my tire issues, and they explain the process. The only downfall is that they quote a time frame it's normally 15-30 minutes past that before my car is ready. I highly recommend making an appointment for your visit, as you could be there all day without one.
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December 2023 by Sherry Donihoo
What an amazing experience today at this location. Josh and the rest of the staff were very professional and I grateful for their help. Thank you all very much.
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December 2023 by Jaymie Holley
Went in to get a tire balance and rotation, was told my front 2 tires were bad, bought them from them 18 months ago, the kid behind the counter said he pro rated the 2 tires and the were higher than the same brand that was on the car, and that wasn't all the next day I had to have a nail remove from one of my tires , will not be buying or using them ever again.
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December 2023 by Tea Since DayOne
KENNNNNNYYYYYY SAVED MY LIFE LITERALLY!! I was on my way to Sherman Texas and my tire was balding and the wires were coming out and I was already on a donut on a separate tire! Kenny and Josh got together and saved me! I gave them my last little bit of money and they replaced both tires and said that discount tires will save your life if they see you’re in danger because of bad tires! I love them for this because I’m a single mother of 5 beautiful littles and I use my car to take them to and from school everyday and for after school activities but because of inflation and high prices all around I haven’t been able to get my tires replaced! Kenny and Josh replaced both old tattered tires with brand new tires! I feel so blessed like God is watching over me and has his hands on me and no matter how hard times get or how I feel like I have no one to help me, there’s always a guardian angel or two somewhere waiting to do gods work! Thank you Kenny and Josh!
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November 2023 by Darrell Wilkes
Every discount tire I have been to provides the same quality of service. The service is outstanding. I can follow the journey of my vehicle during maintenance process. Keep it up. More companies should come watch you.
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November 2023 by Brooke Ogle
They are more than amazing! Being a female, I feel that I am unfairly taken advantage of when it comes to fixing my car. At discount tire in McKinney, they took care of me. I will never go any other place. Thank you Angel! Y’all have a blessed day!
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November 2023 by A-aron
I've been working exclusively with Discount Tire for twenty years, until now. They just are not competitive anymore. It's like they didn't even want to match Costco's price on a set of tires both companies commonly carry. I felt like I had to talk them into matching the price, and I was over it. Costco got the $2k sale this time simply because Discount Tire didn't even try. Prices are too high these days for customers not to price compare. And companies need to remain competitive, or they will lose customers.
