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December 2023 by Amos B.
I spent $10,000 yes $10,000 dollars at this location trying to get my Range Rover Sport fixed. It was one sensor, then another,then the whole def system and then other sensors. My vehicle was there for months and I got it back only for the light to come back on within 20 miles. I took it back they drove it to their Lewisville show and then they disconnected my ELOgps system removed it and claim they no nothing about it yet the system shows them driving it all they way to their Lewisville shop and then it being disconnected at their shop and now doesn't work. Guess what that is another $1900 out of my pocket to have a new one installed oh yes and the check engine light came back in not even a week after I got it back. I will be taking from now on only to a RR Dealer as these people claim to be experts and yet have no idea what they are doing. Oh yes and I paid them CASH.
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November 2023 by Google user
By far the best vehicle service experience I’ve had. Thorough explanation of issues with my car, courteous staff and honest workmanship all around. Will definitely be back upon future needs and would highly recommend them to my family and friends.
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August 2023 by Patrick Bricker
Great place. Super knowledgeable, patient and thiughtful. They have earned my trust.
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August 2023 by Jessica M
Very happy with our front and back brake service for our Land Rover. Called several places to compare pricing and they had similar pricing to another place but better reviews. They also have a place for your to wait if you were to wait for your car to be finished vs dropping it off. I also like that they take photos of the car showing the work up front before you agree to it. Another place I called I felt like I was getting front and back brakes regardless of if I needed them. Seeing the photos and measurements told me I needed them which I appreciated the honesty. Thank you!Service: Brakes
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July 2023 by Kris Knaup
I just moved to McKinney and had to get new TX license plates. My old plates were put in with rubber screws and when I tried to replace them, the tread was eatin away by the screwdriver. 5th Gear took my license plates off and put my Texas ones on at no charge (took about 20 minutes). I’ll be going here for all of my automotive needs from now on.
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July 2023 by Steve H
Highly recommend. The entire team is great to work with. Dennis has given me some really great advice for my car.
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July 2023 by Trevor Wilcox
My new go-to for hybrid work. More expensive than a budget shop, but less than the dealer and they earned it with great communication, attention to detail, and overall ease of doing business with.
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July 2023 by Dakota Stevens
Best shop and people I've ever dealt with. I went to 3 other shops to figure out an issue to no avail, and these guys not only figured it out but were able to do it even after they lost power in a storm. I have no intentions of taking my families vehicles anywhere but here.
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July 2023 by Alan Scheel
Guys were super nice and did a great job installing my manual air suspension! Can’t wait to tow!
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July 2023 by Sharon Richardson
Dennis at Fifth Gear gave us excellent service when we needed a transmission valve replacement for our 2015 Subaru Forester. He was knowledgeable and extremely courteous, taking the time to answer all our questions. We compared the charges we received against what quotes we were given from other automotive places as well as comparing the total charges to what reviewers said they were charged at various repair shops. We were given a very fair price and came home with a car that runs as good as new. When we arrived to pick up our car, another gentleman named John assisted us and was equally friendly and professional. Fifth Gear has earned our trust and we will definitely be using them again if and when the need for further automotive repairs arises with any of our vehicles.
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July 2023 by Erin Moore
If you need work done on your car and need a trusting place to go. Fifth gear is that place. They are professional and explained everything thoroughly and the work was done in a timely manner. It put me at ease knowing my car was in good hands. Now I have a place to take my car for any future problems that may arise. Thanks to the guys at Fifth Gear for fixing my car.Service: Steering & suspension repair
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June 2023 by Chealsea T
Great company to use if you need work done on your vehicles. They are passionate, caring and family oriented.Great Job!Service: Auto engine diagnostic
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June 2023 by Hannah Peebles
Wesley was great with answering any and all questions I had. He will be the sole reason I come back! Best service I’ve ever received!!Service: Oil change
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June 2023 by Christopher Gustafson
It's hard to find an honest mechanic these days. These guys are great! Cannot recommend enough
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June 2023 by Rudy Ringel
Had a good experience with Fifth gear, they replaced a rear liftgate hatch motor for my Mercedes SUV for about half the price of the dealership.
