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November 2023 by Nikki Christensen
Finding Ivan Smith for the PERFECT recliner was like getting an early Christmas!! I was looking for the "perfect rocker recliner" and looked at all the other major furniture stores to NO avail! I finally did another search and found Ivan Smith Furniture right at our back door in McKinney, TX with over 60 recliners to choose from. I gave them a call, went there that day, and Tiara was the BEST to help me find the perfect rocker recliner at an awesome price! You should check this place out! Thank you Ivan Smith and Tiara for excellent customer service and quality, affordable furniture!
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November 2023 by Brian Tucker
Our salesperson Shawn was great. He was very personable and listened to our needs and pointed out the right pieces. The prices were about what we expected, maybe even a little better on the dining set. Good construction quality too. The Tempurpedic prices don't move, they're like Apple, but Shawn made us aware of any promos and we got free pillows. He's very knowledgeable and helped us pick the right mattress and base. We'll be headed back for our next piece of furniture.
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October 2023 by karen gray
All of the sales representatives are very nice and helpful! The only concern I have on decorative items and accessories. They have to be returned same day… When furnishing and decorating a home some days that’s a pretty quick turn around.
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October 2023 by Dennis Gipson
The folks at the McKinney, TX store were great to work with. John and Walter did a great job delivering our couch and loveseat.
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October 2023 by Chris & Shelly Enloe
Found the perfect piece for the room I’m redoing. The furniture is well built and the design is beautiful. I will definitely be returning in the future.
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August 2023 by Jim Smith
Sales person, Tiara was wonderful and answered all our questionsThe delivery person took extreme pride in his job and customer service. I forgot to get his name .
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August 2023 by Alyssa Westover
The people that worked there were really nice but it stops there. We ordered a love sofa and they said it would be there in 30 days but probably less. The 30 days goes by and we don’t hear anything. We called a couple days later and they said it wasn’t in but MAYBE it will come in in the next shipment. We were so confused, because we told them exactly what we wanted to order. They said that they apparently have no control over what gets shipped in and what doesn’t. Sooooo how are you ever able to get people the furniture they want??After 3 months of waiting and them having a hold on our money we finally asked to be refunded because we gave up hoping we could ever get the item we ordered. Moral of the story is if they have it in store then great! But if they have to ship it in then good luck!
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August 2023 by Marsha Aaron
Tiara French was fabulous from the moment we walked in just to browse a bit, to our 2nd visit when we decided to go ahead and pull the trigger, to the day of delivery when I had to run back over to the store to pick up my lamp. She was courteous, professional, and so knowledgeable and helpful! Well done, Tiara!!!
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July 2023 by Mioshi Smith
My husband and I had a great experience at Ivan Smith Furniture. Tiara French assisted us with our purchases. She was so patient, helpful, responsive, and pleasant with making sure we would be pleased with our purchases. The delivery guys were awesome as well. I highly recommend Tiara as your Sales Associate to assist with your furniture purchase.
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July 2023 by Megan Secret
Ivan smith furniture is our new favorite store! Tiara was absolutely wonderful! From beginning of purchasing all the way to the team delivering the items- everyone was so kind and helpful! We can’t wait to get more items in the future.
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July 2023 by Charlotte Gladden
This was our first time in this store but it won't be our last. Excellent customer service, helpful and they went above and beyond to make us happy so we ended up buying not one but 2 sofas.Great experience!
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June 2023 by Nina Urich
The delivery personnel were very professional and did a great job! The chair is awesome and "bad to the bone"
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April 2023 by Lucia Rottenberg
Very pleased with my Steelflex furniture. Got 2 electric reclining sofas & a matching electric recliner. They were delivered on time (in fact, a week early) & the young mem delivering were awesome! One sofa had to go upstairs & they negotiated the turn carefully & knew exactly how to set up all components. Giving 5 stars for both the products an d delivery team!
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April 2023 by Alice Latino
I often feel like all furniture store employees stalk customers. Not so at this store!At Ivan Smith, I was greeted and then left to my own devices to browse. The employees checked in on me at different points in time to see if I had questions. It was a very enjoyable shopping experience and I found exactly what I wanted!Delivery was also great!!!
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March 2023 by Evan Utterback
So glad I decided to give this place a try! Tiara went out of her way to get me taken care of! Highly recommend for both service (phenomenal), and pricing (extremely fair). Seriously couldn't be happier with my experience.
