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February 2024 by Melissa Myers
I went in today for wic items for my baby, I already always feel a little uncomfortable getting these items because it’s so specific what is covered and I always seem to mess it up by not getting correct items. Well I had that issue this morning and Julie helped me out, made me feel comfortable and fixed the issue. That went along way with me and wanted it to not go unrecognized!! So thankyou Julie for what you do and your help today!!
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February 2024 by William Rios
Kroger is one of my favorite supermarkets. Their products are fresh. All products are well arranged on the shelves. It has clean hallways and its staff is very helpful. It has a wide variety of cheeses, breads and sweets.I use the app now and love the digital coupons.
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January 2024 by Susan Werner
Kroger should close this store now, before they sink anymore money into it. I've never ordered a delivery order that included every item. The shopper will say they are completely out of things like any size of Cheetoes or brand of cheese chips or out of any size or brand of ground beef. I'm almost always missing one or two items that I ordered and paid for. Their AI chatbot is worse than useless, I cannot believe they even rolled it out to the public in this state. Just TRY to tell it you had a missing item in your delivery, I dare you. If you're lucky it will offer you $5 for an item, and that is after 20 minutes of poking around. If I'm missing a $20 item I don't just want a $5 credit. Most importantly I suggest one of their managers do 3 test runs ordering deliveries from Kroger and then 3 test runs at HEB. AND try pick up orders too. They will see what their competitor is doing for their customers and realize why they will continue to lose business. Kroger, improve your customer's experience or just close shop now. I will never shop at Kroger again, because once you've shopped at HEB you'll realize that doing business with Kroger is a punishment and HEB is truly a pleasure.
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January 2024 by Mandy Seraci
If says they close at 1 in the morning but they close whenever they want like I've went there at 10 and they've been closed before I just went there just now and there close they definitely don't close at 1
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January 2024 by Shawna Jameson
This is insanity bare shelves, angry/lazy help, & 2 cashiers on a Saturday? Linee 10-15 deep and self check WORSE! THEY ARE ABOUT TO GET A CART OF PUT BACKS
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January 2024 by Annette Nauenburg
I like the lower prices, most Kroger brands & the additional discount for being a Kroger member. In addition, all the employees have always been very nice & helpful ❤️
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January 2024 by Prithvi Macherla
Cake frosting quality below par on 31st Dec. This is the nearest Kroger to my place and I hope they provide good stuff in future. Driving away to a different Kroger for now.
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December 2023 by Amanda Mack
Saved 12 dollars with Kroger card
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November 2023 by Reyna Allen
My experience at this location was horrible! My 6 month old ran out of formula and no where has it in stock except this location. We drove all the way from Melissa at 10 pm at night in the freezing cold just to be greeted with Michelle's extremely vile attitude ( for the 5th time or so since weve came to this location within the last few months)..My husband proceeded to ask for formula however didn't even get a few words out before she cut him off and started talking over him stating she lost the key to the case and was unable to provide the product and to come back another day ( excuse me infants can't wait another day, I get it if the formula is out of stock however, Michelle losing the key seems like a Michelle problem to fix. ). Realizing she was not willing to help we left and drove around for over 2 hours going to every Kroger within a 25 mile radius with no luck. I desperately contacted this store back and Michelle answered once again being extremely rude . I told her that I really needed this formula and to please put a manager on the phone. She refused then hung up on me. I called back and she put someone else on the phone who happen to be helpful. He told me I could come back up there to get the formula. When I walked in Michelle had the "keys " in hand and I was able to get my babies formal. (All this headache and time wasted for nothing ) Fast forward I'm home now and my baby is beyond ready for her bottle but guess what it is already partially opened !! I will unfortunately have to make a trip back to have them give me an unopened container!!! Yes I'm beyond mad /unhappy.. all of the aboveMichelle is extremely lazy and entitled against minorities. 100% doesn't need to work here its clearly to much for her to handle like a normal person she needs more then customer service training quite frequently she needs a reality check. Cause in the real world people don't talk to other people the way she thinks they should.
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November 2023 by Benjamin Lawrence
I'm not very happy. This is the second time to this location at 11:30am that they do not have any fried tenders available. I'm not sure if they truly do not have any or just do not want to make it.
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September 2023 by Jerry C (Sn0wcr4sh501)
Crummy meats, no butcher on site, crummy vegetables, and terribly long waits for pick up. Not the best far from it.
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September 2023 by Tee Whit
Carl in meat mart understands customer service! Excellent assistance here!
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August 2023 by Maria N.
I used to love coming here. Now the produce is always spoiled/going bad. Eggs are more broken than usual. I have to be careful when buying anything because I'll buy expired stuff on accident. I will have to start shopping at another Kroger or a different grocery store that's closer to home. Update: I had given this place another few chances because it is closer and more convenient. I went for the last time a few weeks ago. This store has had a lot of issues with their pricing, such as showing one price on their displays and another price ringing up at the register. And no, I am not talking about their digital coupons or anything like that, I know how to use those. The self check associate named Michelle seems to dislike her job very much, this is also not the first time where I come in and she's either making snarky remarks or overall just seems to loathe the job she holds. There was a problem with pricing on an item that I wanted to purchase so I called her over and she asks me what the problem is. I point at the screen and show her that this item is bringing up a dollar more than it shows on display, she PUSHES my hand to the side and starts tapping on the screen. I have worked in customer service for many years, and I have never thought to touch another person because the manner she did it in was rude and forceful. So I asked her if she was having a bad day so she rolls her eyes and walks away. I will never come here again and I will be informing all of my family and friends not to come here either.
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July 2023 by Tony T.
Clean. Lots of organic selection. Helpful staff. Nice environment. Prices are fair for the selection.
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July 2023 by Kyerra B.
I know this isn't the fanciest Kroger but I was in need of a small pack of chicken breast so I stopped by. Not only did they have the small pack, they also had a larger pack, chicken wings you name it!!!! I also snagged some lucky charms for $1.99!! What a steal!!! FYI new ads drop every Wednesday. Check it out and catch the deals!!